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FKIE_CVE-2026-40570

Vulnerability from fkie_nvd - Published: 2026-04-21 17:16 - Updated: 2026-06-17 10:45
Severity
5.7 (Medium) - CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P
Summary
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
References
security-advisories@github.comhttps://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057
security-advisories@github.comhttps://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
security-advisories@github.comhttps://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822
134c704f-9b21-4f2e-91b3-4a467353bcc0https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822
Impacted products
Vendor Product Version
To clipboard 

{
  "affected": [
    {
      "affectedData": [
        {
          "product": "freescout",
          "vendor": "freescout-help-desk",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 1.8.213"
            }
          ]
        }
      ],
      "source": "security-advisories@github.com"
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue."
    }
  ],
  "id": "CVE-2026-40570",
  "lastModified": "2026-06-17T10:45:28.240",
  "metrics": {
    "cvssMetricV40": [
      {
        "cvssData": {
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "attackVector": "NETWORK",
          "availabilityRequirement": "NOT_DEFINED",
          "baseScore": 5.7,
          "baseSeverity": "MEDIUM",
          "confidentialityRequirement": "NOT_DEFINED",
          "exploitMaturity": "PROOF_OF_CONCEPT",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "privilegesRequired": "LOW",
          "providerUrgency": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "NONE",
          "subIntegrityImpact": "NONE",
          "userInteraction": "NONE",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "version": "4.0",
          "vulnAvailabilityImpact": "NONE",
          "vulnConfidentialityImpact": "HIGH",
          "vulnIntegrityImpact": "NONE",
          "vulnerabilityResponseEffort": "NOT_DEFINED"
        },
        "source": "security-advisories@github.com",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-40570",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2026-04-21T19:11:31.685464Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2026-04-21T17:16:55.593",
  "references": [
    {
      "source": "security-advisories@github.com",
      "url": "https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057"
    },
    {
      "source": "security-advisories@github.com",
      "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213"
    },
    {
      "source": "security-advisories@github.com",
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822"
    }
  ],
  "sourceIdentifier": "security-advisories@github.com",
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-639"
        },
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ],
      "source": "security-advisories@github.com",
      "type": "Secondary"
    }
  ]
}



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