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BDU:2025-06967 (CVE-2025-48880)

Vulnerability from fstec – Published: 2025-07-04 – Updated: 2025-08-13 – View on bdu.fstec.ru Fixed

Title

Уязвимость системы управления службой поддержки FreeScout, связанная с ошибками синхронизации при использовании общего ресурса, позволяющая нарушителю вызвать отказ в обслуживании

Summary

Уязвимость системы управления службой поддержки FreeScout связана с ошибками синхронизации при использовании общего ресурса. Эксплуатация уязвимости может позволить нарушителю, действующему удаленно, вызвать отказ в обслуживании

Severity

6.5 (Medium) CVSS 2.0


                      
                        AV:N/AC:L/Au:S/C:P/I:P/A:P

4.7 (Medium) CVSS 3.1


                      
                        CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:L

5.1 (Medium) CVSS 4.0


                      
                        CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N

Class

Code vulnerability

Status

Confirmed by the vendor

Exploitation

Timing and state manipulation

Incidents

Being clarified

Remediation

Software update

CWE

CWE-362 - Одновременное выполнение с использованием общего ресурса с неправильной синхронизацией («Ситуация гонки»)

Aliases

CVE-2025-48880, GHSA-9VF2-MG4J-4V7F

References

1 reference

URL
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-…

Impacted products

1 product from 1 vendor

Vendors

Сообщество свободного программного обеспечения

Products

FreeScout

Versions

до 1.8.181 (FreeScout)

Product types

Application software

Mitigations

Использование рекомендаций производителя: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-mg4j-4v7f

Credits

Исследователь: Артём Дейков, Илья Цатуров, Даниил Сатяев, Роман Черемных, Артем Данилов, Станислав Глейм (Positive Technologies).

JSON

To clipboard

{
  "CVSS 2.0": "AV:N/AC:L/Au:S/C:P/I:P/A:P",
  "CVSS 3.0": "AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:L",
  "CVSS 4.0": "AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N",
  "remediation_\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440": null,
  "remediation_\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435": null,
  "\u0412\u0435\u043d\u0434\u043e\u0440 \u041f\u041e": "\u0421\u043e\u043e\u0431\u0449\u0435\u0441\u0442\u0432\u043e \u0441\u0432\u043e\u0431\u043e\u0434\u043d\u043e\u0433\u043e \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f",
  "\u0412\u0435\u0440\u0441\u0438\u044f \u041f\u041e": "\u0434\u043e 1.8.181 (FreeScout)",
  "\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u043c\u0435\u0440\u044b \u043f\u043e \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044e": "\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u0439 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044f:\nhttps://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-mg4j-4v7f",
  "\u0414\u0430\u0442\u0430 \u0432\u044b\u044f\u0432\u043b\u0435\u043d\u0438\u044f": "13.05.2025",
  "\u0414\u0430\u0442\u0430 \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0435\u0433\u043e \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f": "13.08.2025",
  "\u0414\u0430\u0442\u0430 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438": "04.07.2025",
  "\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440": "BDU:2025-06967",
  "\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440\u044b \u0434\u0440\u0443\u0433\u0438\u0445 \u0441\u0438\u0441\u0442\u0435\u043c \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0439 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "CVE-2025-48880, GHSA-9vf2-mg4j-4v7f",
  "\u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e\u0431 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0430",
  "\u041a\u043b\u0430\u0441\u0441 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u043a\u043e\u0434\u0430",
  "\u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u041f\u041e": "FreeScout",
  "\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435 \u041e\u0421 \u0438 \u0442\u0438\u043f \u0430\u043f\u043f\u0430\u0440\u0430\u0442\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u044b": null,
  "\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0441\u043b\u0443\u0436\u0431\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 FreeScout, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u0430\u044f \u0441 \u043e\u0448\u0438\u0431\u043a\u0430\u043c\u0438 \u0441\u0438\u043d\u0445\u0440\u043e\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u043f\u0440\u0438 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0438 \u043e\u0431\u0449\u0435\u0433\u043e \u0440\u0435\u0441\u0443\u0440\u0441\u0430, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044e\u0449\u0430\u044f \u043d\u0430\u0440\u0443\u0448\u0438\u0442\u0435\u043b\u044e \u0432\u044b\u0437\u0432\u0430\u0442\u044c \u043e\u0442\u043a\u0430\u0437 \u0432 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0438",
  "\u041d\u0430\u043b\u0438\u0447\u0438\u0435 \u044d\u043a\u0441\u043f\u043b\u043e\u0439\u0442\u0430": "\u0414\u0430\u043d\u043d\u044b\u0435 \u0443\u0442\u043e\u0447\u043d\u044f\u044e\u0442\u0441\u044f",
  "\u041e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u043e\u0448\u0438\u0431\u043a\u0438 CWE": "\u041e\u0434\u043d\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e\u0435 \u0432\u044b\u043f\u043e\u043b\u043d\u0435\u043d\u0438\u0435 \u0441 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435\u043c \u043e\u0431\u0449\u0435\u0433\u043e \u0440\u0435\u0441\u0443\u0440\u0441\u0430 \u0441 \u043d\u0435\u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e\u0439 \u0441\u0438\u043d\u0445\u0440\u043e\u043d\u0438\u0437\u0430\u0446\u0438\u0435\u0439 (\u00ab\u0421\u0438\u0442\u0443\u0430\u0446\u0438\u044f \u0433\u043e\u043d\u043a\u0438\u00bb) (CWE-362)",
  "\u041e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0441\u043b\u0443\u0436\u0431\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 FreeScout \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u043e\u0448\u0438\u0431\u043a\u0430\u043c\u0438 \u0441\u0438\u043d\u0445\u0440\u043e\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u043f\u0440\u0438 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0438 \u043e\u0431\u0449\u0435\u0433\u043e \u0440\u0435\u0441\u0443\u0440\u0441\u0430. \u042d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u044f \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438 \u043c\u043e\u0436\u0435\u0442 \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442\u044c \u043d\u0430\u0440\u0443\u0448\u0438\u0442\u0435\u043b\u044e, \u0434\u0435\u0439\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u043c\u0443 \u0443\u0434\u0430\u043b\u0435\u043d\u043d\u043e, \u0432\u044b\u0437\u0432\u0430\u0442\u044c \u043e\u0442\u043a\u0430\u0437 \u0432 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0438",
  "\u041f\u043e\u0441\u043b\u0435\u0434\u0441\u0442\u0432\u0438\u044f \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": null,
  "\u041f\u0440\u043e\u0447\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f": "\u0418\u0441\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u0442\u0435\u043b\u044c: \u0410\u0440\u0442\u0451\u043c \u0414\u0435\u0439\u043a\u043e\u0432, \u0418\u043b\u044c\u044f \u0426\u0430\u0442\u0443\u0440\u043e\u0432, \u0414\u0430\u043d\u0438\u0438\u043b \u0421\u0430\u0442\u044f\u0435\u0432, \u0420\u043e\u043c\u0430\u043d \u0427\u0435\u0440\u0435\u043c\u043d\u044b\u0445, \u0410\u0440\u0442\u0435\u043c \u0414\u0430\u043d\u0438\u043b\u043e\u0432, \u0421\u0442\u0430\u043d\u0438\u0441\u043b\u0430\u0432 \u0413\u043b\u0435\u0439\u043c (Positive Technologies).",
  "\u0421\u0432\u044f\u0437\u044c \u0441 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438 \u0418\u0411": "\u0414\u0430\u043d\u043d\u044b\u0435 \u0443\u0442\u043e\u0447\u043d\u044f\u044e\u0442\u0441\u044f",
  "\u0421\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d\u0430",
  "\u0421\u043f\u043e\u0441\u043e\u0431 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044f": "\u041e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f",
  "\u0421\u043f\u043e\u0441\u043e\u0431 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438": "\u041c\u0430\u043d\u0438\u043f\u0443\u043b\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0441\u0440\u043e\u043a\u0430\u043c\u0438 \u0438 \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435\u043c",
  "\u0421\u0441\u044b\u043b\u043a\u0438 \u043d\u0430 \u0438\u0441\u0442\u043e\u0447\u043d\u0438\u043a\u0438": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-mg4j-4v7f",
  "\u0421\u0442\u0430\u0442\u0443\u0441 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0430 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u043c",
  "\u0422\u0438\u043f \u041f\u041e": "\u041f\u0440\u0438\u043a\u043b\u0430\u0434\u043d\u043e\u0435 \u041f\u041e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u0441\u0438\u0441\u0442\u0435\u043c",
  "\u0422\u0438\u043f \u043e\u0448\u0438\u0431\u043a\u0438 CWE": "CWE-362",
  "\u0423\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0421\u0440\u0435\u0434\u043d\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u0431\u0430\u0437\u043e\u0432\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 CVSS 2.0 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 6,5)\n\u0421\u0440\u0435\u0434\u043d\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u0431\u0430\u0437\u043e\u0432\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 CVSS 3.1 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 4,7)\n\u0421\u0440\u0435\u0434\u043d\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u043e\u0446\u0435\u043d\u043a\u0430 CVSS 4.0 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 5,1)"
}

CVE-2025-48880 (GCVE-0-2025-48880)

Vulnerability from cvelistv5 – Published: 2025-05-30 06:27 – Updated: 2025-05-30 13:24

Title

FreeScout has Race Condition When Deleting Users

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.

Severity

5.1 (Medium)


                        
                          CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N

SSVC

Exploitation: poc Automatable: no Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2025-05-30 13:14 UTC

CWE

CWE-362 - Concurrent Execution using Shared Resource with Improper Synchronization ('Race Condition')

Assigner

GitHub_M mitre root

References

2 references

URL	Tags
https://github.com/freescout-help-desk/freescout/…	x_refsource_CONFIRM
https://github.com/freescout-help-desk/freescout/…	x_refsource_MISC

Impacted products

1 product

Vendor	Product	Version
freescout-help-desk	freescout	Affected: < 1.8.181

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-48880",
                "options": [
                  {
                    "Exploitation": "poc"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-05-30T13:14:27.974932Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-05-30T13:24:57.443Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "freescout",
          "vendor": "freescout-help-desk",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 1.8.181"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181."
        }
      ],
      "metrics": [
        {
          "cvssV4_0": {
            "attackComplexity": "LOW",
            "attackRequirements": "NONE",
            "attackVector": "NETWORK",
            "baseScore": 5.1,
            "baseSeverity": "MEDIUM",
            "privilegesRequired": "HIGH",
            "subAvailabilityImpact": "NONE",
            "subConfidentialityImpact": "NONE",
            "subIntegrityImpact": "NONE",
            "userInteraction": "NONE",
            "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N",
            "version": "4.0",
            "vulnAvailabilityImpact": "LOW",
            "vulnConfidentialityImpact": "LOW",
            "vulnIntegrityImpact": "LOW"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-362",
              "description": "CWE-362: Concurrent Execution using Shared Resource with Improper Synchronization (\u0027Race Condition\u0027)",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-05-30T06:27:23.708Z",
        "orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
        "shortName": "GitHub_M"
      },
      "references": [
        {
          "name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-mg4j-4v7f",
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-mg4j-4v7f"
        },
        {
          "name": "https://github.com/freescout-help-desk/freescout/commit/3f5bb2841f7de3303bc3cb00930a28440754d122",
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/commit/3f5bb2841f7de3303bc3cb00930a28440754d122"
        }
      ],
      "source": {
        "advisory": "GHSA-9vf2-mg4j-4v7f",
        "discovery": "UNKNOWN"
      },
      "title": "FreeScout has Race Condition When Deleting Users"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
    "assignerShortName": "GitHub_M",
    "cveId": "CVE-2025-48880",
    "datePublished": "2025-05-30T06:27:23.708Z",
    "dateReserved": "2025-05-27T20:14:34.296Z",
    "dateUpdated": "2025-05-30T13:24:57.443Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

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