github - ghsa-532f-pqv9-9f5r

ghsa-532f-pqv9-9f5r

Vulnerability from github

Published

2025-09-22 21:30

Modified

2025-09-22 21:30

Severity ?

6.5 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Details

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

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JSON

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{
  "affected": [],
  "aliases": [
    "CVE-2025-10658"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-307"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2025-09-20T07:15:35Z",
    "severity": "MODERATE"
  },
  "details": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.",
  "id": "GHSA-532f-pqv9-9f5r",
  "modified": "2025-09-22T21:30:19Z",
  "published": "2025-09-22T21:30:19Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2025-10658"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/changeset/3364335"
    },
    {
      "type": "WEB",
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2025-10658 (GCVE-0-2025-10658)

Vulnerability from cvelistv5

Published

2025-09-20 06:43

Modified

2025-09-22 15:01

Severity ?

6.5 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

CWE

CWE-307 - Improper Restriction of Excessive Authentication Attempts

Summary

References

▼	URL	Tags
	https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve
	https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820
	https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348
	https://plugins.trac.wordpress.org/changeset/3364335/

Impacted products

	Vendor	Product	Version
	psmplugins	SupportCandy – Helpdesk & Customer Support Ticket System	Version: * ≤ 3.3.7

Show details on NVD website

JSON

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{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-10658",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-09-22T15:01:39.741963Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-09-22T15:01:56.425Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System",
          "vendor": "psmplugins",
          "versions": [
            {
              "lessThanOrEqual": "3.3.7",
              "status": "affected",
              "version": "*",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Jonas Benjamin Friedli"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 6.5,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-307",
              "description": "CWE-307 Improper Restriction of Excessive Authentication Attempts",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-09-20T06:43:18.759Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset/3364335/"
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2025-09-18T05:31:46.000+00:00",
          "value": "Vendor Notified"
        },
        {
          "lang": "en",
          "time": "2025-09-19T00:00:00.000+00:00",
          "value": "Disclosed"
        }
      ],
      "title": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 3.3.7 - Authentication Bypass to Support Session Takeover"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2025-10658",
    "datePublished": "2025-09-20T06:43:18.759Z",
    "dateReserved": "2025-09-17T21:59:39.750Z",
    "dateUpdated": "2025-09-22T15:01:56.425Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

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