CVE-2025-10658 (GCVE-0-2025-10658)
Vulnerability from cvelistv5
Published
2025-09-20 06:43
Modified
2025-09-22 15:01
Severity ?
6.5 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
CWE
  • CWE-307 - Improper Restriction of Excessive Authentication Attempts
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
References
security@wordfence.comhttps://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820
security@wordfence.comhttps://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348
security@wordfence.comhttps://plugins.trac.wordpress.org/changeset/3364335/
security@wordfence.comhttps://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve
Impacted products
Vendor Product Version
psmplugins SupportCandy – Helpdesk & Customer Support Ticket System Version: *   ≤ 3.3.7
 Create a notification for this product.
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