fkie_cve-2025-10658
Vulnerability from fkie_nvd
Published
2025-09-20 07:15
Modified
2025-09-22 21:23
Severity ?
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
References
Impacted products
| Vendor | Product | Version |
|---|
{
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code."
}
],
"id": "CVE-2025-10658",
"lastModified": "2025-09-22T21:23:01.543",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "LOW",
"integrityImpact": "LOW",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 2.5,
"source": "security@wordfence.com",
"type": "Primary"
}
]
},
"published": "2025-09-20T07:15:35.607",
"references": [
{
"source": "security@wordfence.com",
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820"
},
{
"source": "security@wordfence.com",
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348"
},
{
"source": "security@wordfence.com",
"url": "https://plugins.trac.wordpress.org/changeset/3364335/"
},
{
"source": "security@wordfence.com",
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve"
}
],
"sourceIdentifier": "security@wordfence.com",
"vulnStatus": "Awaiting Analysis",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-307"
}
],
"source": "security@wordfence.com",
"type": "Primary"
}
]
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.
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