Vulnerability-Lookup

CVE-2020-1774 (GCVE-0-2020-1774)

Vulnerability from cvelistv5 – Published: 2020-04-28 13:54 – Updated: 2024-09-16 18:13

Title

Information disclosure

Summary

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.

Severity

4.5 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N

CWE

CWE-201 - Information Exposure Through Sent Data

Assigner

OTRS mitre root

References

3 references

URL	Tags
https://otrs.com/release-notes/otrs-security-advi…
https://lists.debian.org/debian-lts-announce/2020…	mailing-list
https://lists.debian.org/debian-lts-announce/2023…	mailing-list

Impacted products

2 products

Vendor	Product	Version	CPE status
OTRS AG	((OTRS)) Community Edition	Affected: 6.0.x <= 6.0.27 Affected: 5.0.x <= 5.0.42	guessed
OTRS AG	OTRS	Affected: 7.0.x <= 7.0.16	guessed

Date Public

2020-04-27 00:00

Credits

Matthias Terlinde

Show details on NVD website

JSON

To clipboard

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      "id": "CVE-2020-1774",
      "initial_release_date": "2023-02-15T04:04:15Z",
      "source": "SUSE CSAF VEX",
      "status": "interim",
      "title": "SUSE CVE CVE-2020-1774",
      "url": "https://ftp.suse.com/pub/projects/security/csaf-vex/cve-2020-1774.json",
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}

CNVD-2020-32426

Vulnerability from cnvd - Published: 2020-06-11

Title

Open Ticket Request System信息泄露漏洞（CNVD-2020-32426）

Description

Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS中存在安全漏洞，该漏洞源于在下载PGP或S/MIME密钥/证书时，导出的公钥和私钥文件名称相同，用户可能会将其混淆，将私钥发送给第三方。攻击者可利用该漏洞获取信息。

Severity

中

Patch Name

Open Ticket Request System信息泄露漏洞（CNVD-2020-32426）的补丁

Patch Description

Formal description

目前厂商已发布升级补丁以修复漏洞，补丁获取链接： https://community.otrs.com/de/security-advisory-2020-11/

Reference

https://vigilance.fr/vulnerability/OTRS-Help-Desk-private-key-disclosure-32107

Impacted products

Name
['Open Ticket Request System Open Ticket Request System <=7.0.16', 'Open Ticket Request System Open Ticket Request System <=5.0.42', 'Open Ticket Request System Open Ticket Request System <=6.0.27']

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2020-1774"
    }
  },
  "description": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002\n\nOTRS\u4e2d\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u5728\u4e0b\u8f7dPGP\u6216S/MIME\u5bc6\u94a5/\u8bc1\u4e66\u65f6\uff0c\u5bfc\u51fa\u7684\u516c\u94a5\u548c\u79c1\u94a5\u6587\u4ef6\u540d\u79f0\u76f8\u540c\uff0c\u7528\u6237\u53ef\u80fd\u4f1a\u5c06\u5176\u6df7\u6dc6\uff0c\u5c06\u79c1\u94a5\u53d1\u9001\u7ed9\u7b2c\u4e09\u65b9\u3002\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u83b7\u53d6\u4fe1\u606f\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6f0f\u6d1e\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a\r\nhttps://community.otrs.com/de/security-advisory-2020-11/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2020-32426",
  "openTime": "2020-06-11",
  "patchDescription": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002\r\n\r\nOTRS\u4e2d\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u5728\u4e0b\u8f7dPGP\u6216S/MIME\u5bc6\u94a5/\u8bc1\u4e66\u65f6\uff0c\u5bfc\u51fa\u7684\u516c\u94a5\u548c\u79c1\u94a5\u6587\u4ef6\u540d\u79f0\u76f8\u540c\uff0c\u7528\u6237\u53ef\u80fd\u4f1a\u5c06\u5176\u6df7\u6dc6\uff0c\u5c06\u79c1\u94a5\u53d1\u9001\u7ed9\u7b2c\u4e09\u65b9\u3002\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u83b7\u53d6\u4fe1\u606f\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Open Ticket Request System\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff08CNVD-2020-32426\uff09\u7684\u8865\u4e01",
  "products": {
    "product": [
      "Open Ticket Request System Open Ticket Request System \u003c=7.0.16",
      "Open Ticket Request System Open Ticket Request System \u003c=5.0.42",
      "Open Ticket Request System Open Ticket Request System \u003c=6.0.27"
    ]
  },
  "referenceLink": "https://vigilance.fr/vulnerability/OTRS-Help-Desk-private-key-disclosure-32107",
  "serverity": "\u4e2d",
  "submitTime": "2020-04-29",
  "title": "Open Ticket Request System\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff08CNVD-2020-32426\uff09"
}

FKIE_CVE-2020-1774

Vulnerability from fkie_nvd - Published: 2020-04-28 14:15 - Updated: 2026-06-17 03:02

Severity

4.5 (Medium) - CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N
4.9 (Medium) - CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

Summary

References

URL	Tags
security@otrs.com	https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html	Mailing List, Third Party Advisory
security@otrs.com	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
security@otrs.com	https://otrs.com/release-notes/otrs-security-advisory-2020-11/	Release Notes, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108	https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html	Mailing List, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
af854a3a-2127-422b-91ae-364da2661108	https://otrs.com/release-notes/otrs-security-advisory-2020-11/	Release Notes, Vendor Advisory

Impacted products

Vendor	Product	Version
otrs	otrs	*
otrs	otrs	*
otrs	otrs	*
debian	debian_linux	8.0

JSON

To clipboard

{
  "affected": [
    {
      "affectedData": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.x \u003c= 6.0.27"
            },
            {
              "status": "affected",
              "version": "5.0.x \u003c= 5.0.42"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x \u003c= 7.0.16"
            }
          ]
        }
      ],
      "source": "security@otrs.com"
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "06492F1B-5810-429D-BB78-8706F9E74AEE",
              "versionEndIncluding": "5.0.42",
              "versionStartIncluding": "5.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "03EA383C-3BB5-46CF-AEBE-C2B3B92446A6",
              "versionEndIncluding": "6.0.27",
              "versionStartIncluding": "6.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "59B100A3-DB5D-466B-BFA3-094EB95A0E4E",
              "versionEndIncluding": "7.0.16",
              "versionStartIncluding": "7.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    },
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it\u0027s possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions."
    },
    {
      "lang": "es",
      "value": "Cuando el usuario descarga claves y certificados de PGP o S/MIME, el archivo exportado presenta el mismo nombre para las claves privadas y p\u00fablicas. Por lo tanto, es posible mezclarlos y enviar la clave privada a un tercero en lugar de la clave p\u00fablica. Este problema afecta a ((OTRS)) Community Edition: versiones 5.0.42 y anteriores, versiones 6.0.27 y anteriores. OTRS: versiones 7.0.16 y anteriores."
    }
  ],
  "id": "CVE-2020-1774",
  "lastModified": "2026-06-17T03:02:22.560",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "LOW",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "NONE",
          "baseScore": 4.0,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "NONE",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 8.0,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 4.5,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 0.9,
        "impactScore": 3.6,
        "source": "security@otrs.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 4.9,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 1.2,
        "impactScore": 3.6,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2020-04-28T14:15:14.283",
  "references": [
    {
      "source": "security@otrs.com",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
    },
    {
      "source": "security@otrs.com",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-11/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-11/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-201"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-Other"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}

GHSA-5G6P-JP4C-37Q4

Vulnerability from github – Published: 2022-05-24 17:16 – Updated: 2023-08-31 03:30

Details

Severity

4.9 (Medium)


                  
                    CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

Show details on source website

JSON

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2020-1774"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-201"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2020-04-28T14:15:00Z",
    "severity": "MODERATE"
  },
  "details": "When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it\u0027s possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.",
  "id": "GHSA-5g6p-jp4c-37q4",
  "modified": "2023-08-31T03:30:36Z",
  "published": "2022-05-24T17:16:46Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2020-1774"
    },
    {
      "type": "WEB",
      "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
    },
    {
      "type": "WEB",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-11"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    }
  ]
}

GSD-2020-1774

Vulnerability from gsd - Updated: 2023-12-13 01:21

Details

Aliases

CVE-2020-1774

Aliases

CVE-2020-1774

JSON

To clipboard

{
  "GSD": {
    "alias": "CVE-2020-1774",
    "description": "When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it\u0027s possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.",
    "id": "GSD-2020-1774",
    "references": [
      "https://www.suse.com/security/cve/CVE-2020-1774.html"
    ]
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2020-1774"
      ],
      "details": "When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it\u0027s possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.",
      "id": "GSD-2020-1774",
      "modified": "2023-12-13T01:21:59.013376Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "security@otrs.com",
        "DATE_PUBLIC": "2020-04-27T00:00:00.000Z",
        "ID": "CVE-2020-1774",
        "STATE": "PUBLIC",
        "TITLE": "Information disclosure "
      },
      "affects": {
        "vendor": {
          "vendor_data": [
            {
              "product": {
                "product_data": [
                  {
                    "product_name": "((OTRS)) Community Edition",
                    "version": {
                      "version_data": [
                        {
                          "version_value": "6.0.x \u003c= 6.0.27"
                        },
                        {
                          "version_value": "5.0.x \u003c= 5.0.42"
                        }
                      ]
                    }
                  },
                  {
                    "product_name": "OTRS",
                    "version": {
                      "version_data": [
                        {
                          "version_value": "7.0.x \u003c= 7.0.16"
                        }
                      ]
                    }
                  }
                ]
              },
              "vendor_name": "OTRS AG"
            }
          ]
        }
      },
      "credit": [
        {
          "lang": "eng",
          "value": "Matthias Terlinde"
        }
      ],
      "data_format": "MITRE",
      "data_type": "CVE",
      "data_version": "4.0",
      "description": {
        "description_data": [
          {
            "lang": "eng",
            "value": "When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it\u0027s possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions."
          }
        ]
      },
      "generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "impact": {
        "cvss": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 4.5,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N",
          "version": "3.1"
        }
      },
      "problemtype": {
        "problemtype_data": [
          {
            "description": [
              {
                "lang": "eng",
                "value": "CWE-201 Information Exposure Through Sent Data"
              }
            ]
          }
        ]
      },
      "references": {
        "reference_data": [
          {
            "name": "https://otrs.com/release-notes/otrs-security-advisory-2020-11/",
            "refsource": "CONFIRM",
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-11/"
          },
          {
            "name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
            "refsource": "MLIST",
            "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "refsource": "MLIST",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ]
      },
      "solution": [
        {
          "lang": "eng",
          "value": "Upgrade to OTRS 7.0.17, ((OTRS)) Community Edition 6.0.28\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/ff725cbea77f03fa296bb13f93f5b07086920342\nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/fb0e6131e79aa2ba9c7acbd16f4ee4e73289f64b"
        }
      ],
      "source": {
        "advisory": "OSA-2020-11",
        "defect": [
          "2020021442001602"
        ],
        "discovery": "USER"
      }
    },
    "nvd.nist.gov": {
      "configurations": {
        "CVE_data_version": "4.0",
        "nodes": [
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "7.0.16",
                "versionStartIncluding": "7.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "6.0.27",
                "versionStartIncluding": "6.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "5.0.42",
                "versionStartIncluding": "5.0.0",
                "vulnerable": true
              }
            ],
            "operator": "OR"
          },
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
                "cpe_name": [],
                "vulnerable": true
              }
            ],
            "operator": "OR"
          }
        ]
      },
      "cve": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
          "ID": "CVE-2020-1774"
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "en",
              "value": "When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it\u0027s possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "en",
                  "value": "NVD-CWE-Other"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2020-11/",
              "refsource": "CONFIRM",
              "tags": [
                "Release Notes",
                "Vendor Advisory"
              ],
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-11/"
            },
            {
              "name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
              "refsource": "MLIST",
              "tags": [
                "Mailing List",
                "Third Party Advisory"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
            },
            {
              "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
              "refsource": "MLIST",
              "tags": [],
              "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
            }
          ]
        }
      },
      "impact": {
        "baseMetricV2": {
          "acInsufInfo": false,
          "cvssV2": {
            "accessComplexity": "LOW",
            "accessVector": "NETWORK",
            "authentication": "SINGLE",
            "availabilityImpact": "NONE",
            "baseScore": 4.0,
            "confidentialityImpact": "PARTIAL",
            "integrityImpact": "NONE",
            "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
            "version": "2.0"
          },
          "exploitabilityScore": 8.0,
          "impactScore": 2.9,
          "obtainAllPrivilege": false,
          "obtainOtherPrivilege": false,
          "obtainUserPrivilege": false,
          "severity": "MEDIUM",
          "userInteractionRequired": false
        },
        "baseMetricV3": {
          "cvssV3": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.9,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "NONE",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          },
          "exploitabilityScore": 1.2,
          "impactScore": 3.6
        }
      },
      "lastModifiedDate": "2023-08-31T03:15Z",
      "publishedDate": "2020-04-28T14:15Z"
    }
  }
}

UBUNTU-CVE-2020-1774 (CVE-2020-1774)

Vulnerability from osv_ubuntu – Published: 2020-04-28 14:15 – Updated: 2025-10-24 04:48 – Source website

Details

Severity

4.5 (Medium)


                    
                      CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N

4.9 (Medium)


                    
                      CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

N/A (UNKNOWN)

low

References

URL

Type

	https://ubuntu.com/security/CVE-2020-1774	REPORT
	https://otrs.com/release-notes/otrs-security-advi…	REPORT
	https://www.cve.org/CVERecord?id=CVE-2020-1774	REPORT

JSON

To clipboard

{
  "affected": [
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "5.0.7-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "5.0.7-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:16.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source\u0026distro=xenial"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "4.0.10-1",
        "5.0.1-1",
        "5.0.1-2",
        "5.0.2-1",
        "5.0.3-1",
        "5.0.5-1",
        "5.0.6-1",
        "5.0.7-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "6.0.5-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "6.0.5-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:18.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source\u0026distro=bionic"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "5.0.23-1",
        "5.0.24-1",
        "6.0.1-1",
        "6.0.2-1",
        "6.0.3-1",
        "6.0.4-1",
        "6.0.5-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "6.0.26-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "6.0.26-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:20.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.0.26-1?arch=source\u0026distro=focal"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.0.20-1",
        "6.0.23-2",
        "6.0.24-1",
        "6.0.25-1",
        "6.0.25-2",
        "6.0.25-3",
        "6.0.26-1"
      ]
    }
  ],
  "aliases": [],
  "details": "When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it\u0027s possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.",
  "id": "UBUNTU-CVE-2020-1774",
  "modified": "2025-10-24T04:48:15Z",
  "published": "2020-04-28T14:15:00Z",
  "references": [
    {
      "type": "REPORT",
      "url": "https://ubuntu.com/security/CVE-2020-1774"
    },
    {
      "type": "REPORT",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-11/"
    },
    {
      "type": "REPORT",
      "url": "https://www.cve.org/CVERecord?id=CVE-2020-1774"
    }
  ],
  "related": [],
  "schema_version": "1.7.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "low",
      "type": "Ubuntu"
    }
  ],
  "upstream": [
    "CVE-2020-1774"
  ]
}

WID-SEC-W-2023-2222

Vulnerability from csaf_certbund - Published: 2020-04-26 22:00 - Updated: 2023-08-30 22:00

Summary

OTRS: Schwachstelle ermöglicht Offenlegung von Informationen

Severity

Niedrig

Scope

1 vulnerability in this advisory, including CVE-2020-1774.

CVE-2020-1774

Es existiert eine Schwachstelle in OTRS. Wenn der Benutzer PGP- oder S/MIME-Schlüssel und Zertifikate herunterlädt, hat die exportierte Datei für private und öffentliche Schlüssel denselben Namen. Deshalb können die Schlüssel verwechselt werden, und versehentlich der Private Schlüssel vom Nutzer veröffentlicht werden. In der Folge kann ein Angreifer Informationen offenlegen.

Known affected: 1 product

Open the full advisory

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.

Action not permitted

CVE-2020-1774 (GCVE-0-2020-1774)

CNVD-2020-32426

FKIE_CVE-2020-1774

GHSA-5G6P-JP4C-37Q4

GSD-2020-1774

UBUNTU-CVE-2020-1774 (CVE-2020-1774)

WID-SEC-W-2023-2222

Tags

Sightings

Nomenclature

Related by attack behaviour