ubuntu-cve-2018-19141
Vulnerability from osv_ubuntu
Published
2018-11-11 05:29
Modified
2025-10-24 04:47
Summary
Details

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

Severity

{
  "affected": [
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "5.0.7-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "5.0.7-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:16.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source\u0026distro=xenial"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "4.0.10-1",
        "5.0.1-1",
        "5.0.1-2",
        "5.0.2-1",
        "5.0.3-1",
        "5.0.5-1",
        "5.0.6-1",
        "5.0.7-1"
      ]
    }
  ],
  "aliases": [],
  "details": "Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.",
  "id": "UBUNTU-CVE-2018-19141",
  "modified": "2025-10-24T04:47:16Z",
  "published": "2018-11-11T05:29:00Z",
  "references": [
    {
      "type": "REPORT",
      "url": "https://ubuntu.com/security/CVE-2018-19141"
    },
    {
      "type": "REPORT",
      "url": "https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/"
    },
    {
      "type": "REPORT",
      "url": "https://www.cve.org/CVERecord?id=CVE-2018-19141"
    }
  ],
  "related": [],
  "schema_version": "1.7.0",
  "severity": [
    {
      "score": "CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "low",
      "type": "Ubuntu"
    }
  ],
  "upstream": [
    "CVE-2018-19141"
  ]
}



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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

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Detection rules are retrieved from Rulezet.

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