Vulnerability-Lookup

GHSA-MVQ2-CPPV-F4GQ

Vulnerability from github – Published: 2025-01-27 06:30 – Updated: 2025-01-27 06:30

Details

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.

This issue affects:

OTRS 7.0.X
OTRS 8.0.X
OTRS 2023.X
OTRS 2024.X
((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity

6.3 (Medium)


                  
                    CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

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{
  "affected": [],
  "aliases": [
    "CVE-2025-24389"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-532"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2025-01-27T06:15:24Z",
    "severity": "MODERATE"
  },
  "details": "Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected",
  "id": "GHSA-mvq2-cppv-f4gq",
  "modified": "2025-01-27T06:30:26Z",
  "published": "2025-01-27T06:30:26Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2025-24389"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-03"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2025-24389 (GCVE-0-2025-24389)

Vulnerability from cvelistv5 – Published: 2025-01-27 05:59 – Updated: 2025-02-12 20:41

Title

SMTP Password will be shown in cleartext on some SMTP errors

Summary

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity

6.3 (Medium)


                        
                          CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

CWE

CWE-532 - Insertion of Sensitive Information into Log File

Assigner

OTRS

References

1 reference

URL	Tags
https://otrs.com/release-notes/otrs-security-advi…

Impacted products

2 products

Vendor	Product	Version
OTRS AG	OTRS	Affected: 7.0.x Affected: 8.0.x Affected: 2023.x Affected: 2024.x
OTRS AG	((OTRS)) Community Edition	Affected: 6.0.x , ≤ 6.0.34 (All)

Date Public

2025-01-27 08:00

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{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-24389",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-01-27T13:23:23.051987Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-02-12T20:41:31.676Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "modules": [
            "SMTP Sending Module"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x"
            }
          ]
        },
        {
          "defaultStatus": "unaffected",
          "modules": [
            "SMTP Sending Module"
          ],
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.34",
              "status": "affected",
              "version": "6.0.x",
              "versionType": "All"
            }
          ]
        }
      ],
      "configurations": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "OTRS needs to be configured to use SMTP modules instead of sendmail"
            }
          ],
          "value": "OTRS needs to be configured to use SMTP modules instead of sendmail"
        }
      ],
      "datePublic": "2025-01-27T08:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cdiv\u003eCertain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\u003c/div\u003e\u003cdiv\u003e\u003c/div\u003e\u003cp\u003eThis issue affects: \u003c/p\u003e\u003cul\u003e\u003cli\u003eOTRS 7.0.X\u003cbr\u003e\u003c/li\u003e\u003cli\u003eOTRS 8.0.X\u003c/li\u003e\u003cli\u003eOTRS 2023.X\u003c/li\u003e\u003cli\u003eOTRS 2024.X\u003cbr\u003e\u003c/li\u003e\u003cli\u003e((OTRS)) Community Edition: 6.0.x\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003eProducts based on the ((OTRS)) Community Edition also very likely to be affected\u003c/div\u003e\u003cp\u003e\u003c/p\u003e"
            }
          ],
          "value": "Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-545",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-545 Pull Data from System Resources"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "HIGH",
            "attackVector": "LOCAL",
            "availabilityImpact": "NONE",
            "baseScore": 6.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
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              "description": "CWE-532 Insertion of Sensitive Information into Log File",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-01-27T05:59:01.064Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-03/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cdiv\u003eUpdate to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. \u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eOptional: Use MTA based sending on the OTRS instance e.g. postfix\u003c/div\u003e"
            }
          ],
          "value": "Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. \n\nOptional: Use MTA based sending on the OTRS instance e.g. postfix"
        }
      ],
      "source": {
        "advisory": "OSA-2025-03",
        "defect": [
          "Issue#3185",
          "Ticket#2024112142001941"
        ],
        "discovery": "USER"
      },
      "title": "SMTP Password will be shown in cleartext on some SMTP errors",
      "workarounds": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Use a local MTA for sending instead of SMTP configuration within OTRS"
            }
          ],
          "value": "Use a local MTA for sending instead of SMTP configuration within OTRS"
        }
      ],
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2025-24389",
    "datePublished": "2025-01-27T05:59:01.064Z",
    "dateReserved": "2025-01-21T09:09:58.721Z",
    "dateUpdated": "2025-02-12T20:41:31.676Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

GHSA-MVQ2-CPPV-F4GQ

CVE-2025-24389 (GCVE-0-2025-24389)

Tags

Sightings

Nomenclature