FKIE_CVE-2025-24388

Vulnerability from fkie_nvd - Published: 2025-06-16 12:15 - Updated: 2026-06-17 08:58
Severity
3.8 (Low) - CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
Summary
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
References
security@otrs.comhttps://otrs.com/release-notes/otrs-security-advisory-2025-06/
Impacted products
Vendor Product Version
To clipboard 

{
  "affected": [
    {
      "affectedData": [
        {
          "defaultStatus": "affected",
          "modules": [
            "Admin Interface",
            "Agent Interface (versions before OTRS 8)"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x"
            },
            {
              "lessThanOrEqual": "2025.5.1",
              "status": "affected",
              "version": "2025.x",
              "versionType": "Patch"
            }
          ]
        },
        {
          "defaultStatus": "affected",
          "modules": [
            "Admin Interface",
            "Agent Interface"
          ],
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.x"
            }
          ]
        }
      ],
      "source": "security@otrs.com"
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad en la interfaz de administraci\u00f3n y la interfaz de agente de OTRS (versiones anteriores a OTRS 8) permite la inyecci\u00f3n de par\u00e1metros debido a un agente o usuario administrador autenticado. Este problema afecta a: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x. Los productos basados en ((OTRS)) Community Edition tambi\u00e9n podr\u00edan verse afectados."
    }
  ],
  "id": "CVE-2025-24388",
  "lastModified": "2026-06-17T08:58:57.067",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "LOW",
          "baseScore": 3.8,
          "baseSeverity": "LOW",
          "confidentialityImpact": "NONE",
          "integrityImpact": "LOW",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L",
          "version": "3.1"
        },
        "exploitabilityScore": 1.2,
        "impactScore": 2.5,
        "source": "security@otrs.com",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2025-24388",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2025-06-16T14:59:52.657688Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2025-06-16T12:15:18.737",
  "references": [
    {
      "source": "security@otrs.com",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-06/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-184"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    }
  ]
}



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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
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  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



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Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.