FKIE_CVE-2024-49193

Vulnerability from fkie_nvd - Published: 2024-10-12 14:15 - Updated: 2026-06-17 07:59
Severity
7.5 (High) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Summary
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
References
cve@mitre.orghttps://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52
cve@mitre.orghttps://news.ycombinator.com/item?id=41818459
cve@mitre.orghttps://x.com/hackermondev/status/1844877950698537323
Impacted products
Vendor Product Version
To clipboard 

{
  "affected": [
    {
      "affectedData": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "source": "cve@mitre.org"
    },
    {
      "affectedData": [
        {
          "cpes": [
            "cpe:2.3:a:zendesk:zendesk:*:*:*:*:*:*:*:*"
          ],
          "defaultStatus": "unknown",
          "product": "zendesk",
          "vendor": "zendesk",
          "versions": [
            {
              "lessThan": "20240702",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            }
          ]
        }
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable."
    },
    {
      "lang": "es",
      "value": "Zendesk anterior al 2 de julio de 2024 permite a atacantes remotos leer el historial de tickets a trav\u00e9s de suplantaci\u00f3n de correo electr\u00f3nico, porque los campos Cc se extraen de los mensajes de correo electr\u00f3nico entrantes y se utilizan para otorgar autorizaci\u00f3n adicional para la visualizaci\u00f3n de tickets, el mecanismo para detectar mensajes de correo electr\u00f3nico falsificados es insuficiente y las direcciones de correo electr\u00f3nico de soporte asociadas con tickets individuales son predecibles."
    }
  ],
  "id": "CVE-2024-49193",
  "lastModified": "2026-06-17T07:59:29.493",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 7.5,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 3.6,
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-49193",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2024-10-16T20:00:57.390791Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2024-10-12T14:15:02.753",
  "references": [
    {
      "source": "cve@mitre.org",
      "url": "https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52"
    },
    {
      "source": "cve@mitre.org",
      "url": "https://news.ycombinator.com/item?id=41818459"
    },
    {
      "source": "cve@mitre.org",
      "url": "https://x.com/hackermondev/status/1844877950698537323"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-290"
        }
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "type": "Secondary"
    }
  ]
}



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Related by attack behaviour

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