CVE-2026-48208 (GCVE-0-2026-48208)

Vulnerability from cvelistv5 – Published: 2026-06-01 03:32 – Updated: 2026-06-01 03:32
VLAI
Title
Denial-of-Service via SVG Rendering in Ticket
Summary
An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
CWE
  • CWE-400 - Uncontrolled Resource Consumption
  • CWE-791 - Incomplete Filtering of Special Elements
Assigner
Impacted products
Vendor Product Version
OTRS AG OTRS Affected: 7.0.x
Affected: 8.0.x
Affected: 2023.x
Affected: 2024.x
Affected: 2025.x
Affected: 2026.x , ≤ 2026.3.x (patch)
Create a notification for this product.
OTRS AG ((OTRS)) Community Edition Affected: 6.x
Create a notification for this product.
Date Public
2026-06-01 07:00
Credits
Special thanks to Daniel Triznafor reporting this vulnerability
Show details on NVD website

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              "status": "affected",
              "version": "2023.x"
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            {
              "status": "affected",
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          "type": "reporter",
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      "descriptions": [
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      "impacts": [
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          "descriptions": [
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      "metrics": [
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            "attackVector": "NETWORK",
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            "baseScore": 6.5,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "NONE",
            "integrityImpact": "NONE",
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      "providerMetadata": {
        "dateUpdated": "2026-06-01T03:32:38.926Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
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      "source": {
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        "defect": [
          "Ticket#2026052110000251",
          "Issue#4802"
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        "discovery": "EXTERNAL"
      },
      "title": "Denial-of-Service via SVG Rendering in Ticket",
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    "datePublished": "2026-06-01T03:32:38.926Z",
    "dateReserved": "2026-05-21T12:12:49.645Z",
    "dateUpdated": "2026-06-01T03:32:38.926Z",
    "state": "PUBLISHED"
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  }
}


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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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