GCVE Workshop - 22 September 2026 (14:00-18:00), Luxembourg Before The Vulnopticon Conference - Registration

CVE-2025-2495 (GCVE-0-2025-2495)

Vulnerability from cvelistv5 – Published: 2025-03-18 11:28 – Updated: 2025-03-18 13:00
VLAI
Title
Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center
Summary
Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.
SSVC
Exploitation: none Automatable: yes Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-03-18 12:59 UTC
CWE
  • CWE-79 - Improper Neutralization of Input During Web Page Generation (XSS or 'Cross-site Scripting')
Impacted products
Vendor Product Version CPE status
Sytel Ltd Softdial Contact Center Affected: all versions
guessed Create a notification for this product.
Date Public
2025-03-18 10:00
Show details on NVD website

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-2495",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-03-18T12:59:38.260439Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-03-18T13:00:38.233Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Softdial Contact Center",
          "vendor": "Sytel Ltd",
          "versions": [
            {
              "status": "affected",
              "version": "all versions"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "V\u00edctor Rodr\u00edguez Carre\u00f1o"
        }
      ],
      "datePublic": "2025-03-18T10:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the \u2018/softdial/scheduler/save.php\u2019 resource. The injected code will execute when the uploaded file is loaded via the \u2018/softdial/scheduler/load.php\u2019 resource and can redirect the victim to malicious sites or steal their login information to spoof their identity."
            }
          ],
          "value": "Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the \u2018/softdial/scheduler/save.php\u2019 resource. The injected code will execute when the uploaded file is loaded via the \u2018/softdial/scheduler/load.php\u2019 resource and can redirect the victim to malicious sites or steal their login information to spoof their identity."
        }
      ],
      "metrics": [
        {
          "cvssV4_0": {
            "Automatable": "NOT_DEFINED",
            "Recovery": "NOT_DEFINED",
            "Safety": "NOT_DEFINED",
            "attackComplexity": "LOW",
            "attackRequirements": "NONE",
            "attackVector": "NETWORK",
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "privilegesRequired": "NONE",
            "providerUrgency": "NOT_DEFINED",
            "subAvailabilityImpact": "NONE",
            "subConfidentialityImpact": "LOW",
            "subIntegrityImpact": "LOW",
            "userInteraction": "PASSIVE",
            "valueDensity": "NOT_DEFINED",
            "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N",
            "version": "4.0",
            "vulnAvailabilityImpact": "NONE",
            "vulnConfidentialityImpact": "NONE",
            "vulnIntegrityImpact": "NONE",
            "vulnerabilityResponseEffort": "NOT_DEFINED"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-79",
              "description": "CWE-79 Improper Neutralization of Input During Web Page Generation (XSS or \u0027Cross-site Scripting\u0027)",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-03-18T11:28:28.483Z",
        "orgId": "0cbda920-cd7f-484a-8e76-bf7f4b7f4516",
        "shortName": "INCIBE"
      },
      "references": [
        {
          "url": "https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center"
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center",
      "x_generator": {
        "engine": "Vulnogram 0.2.0"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "0cbda920-cd7f-484a-8e76-bf7f4b7f4516",
    "assignerShortName": "INCIBE",
    "cveId": "CVE-2025-2495",
    "datePublished": "2025-03-18T11:28:28.483Z",
    "dateReserved": "2025-03-18T09:23:44.816Z",
    "dateUpdated": "2025-03-18T13:00:38.233Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2025-2495",
      "date": "2026-09-18",
      "epss": "0.00229",
      "percentile": "0.13992"
    },
    "nvd": {
      "cve": {
        "affected": [
          {
            "affectedData": [
              {
                "defaultStatus": "unaffected",
                "product": "Softdial Contact Center",
                "vendor": "Sytel Ltd",
                "versions": [
                  {
                    "status": "affected",
                    "version": "all versions"
                  }
                ]
              }
            ],
            "source": "cve-coordination@incibe.es"
          }
        ],
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:sytel:softdial_contact_center:-:*:*:*:*:*:*:*",
                    "matchCriteriaId": "7198E5C1-58CE-41C7-8ED5-A20168DC63BC",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the \u2018/softdial/scheduler/save.php\u2019 resource. The injected code will execute when the uploaded file is loaded via the \u2018/softdial/scheduler/load.php\u2019 resource and can redirect the victim to malicious sites or steal their login information to spoof their identity."
          },
          {
            "lang": "es",
            "value": "Cross-Site Scripting (XSS) almacenado en Softdial Contact Center de Sytel Ltd. Esta vulnerabilidad permite a un atacante cargar archivos XML al servidor con c\u00f3digo JavaScript inyectado mediante el recurso \u0027/softdial/scheduler/save.php\u0027. El c\u00f3digo inyectado se ejecutar\u00e1 al cargar el archivo mediante el recurso \u0027/softdial/scheduler/load.php\u0027 y puede redirigir a la v\u00edctima a sitios maliciosos o robar su informaci\u00f3n de inicio de sesi\u00f3n para suplantar su identidad."
          }
        ],
        "id": "CVE-2025-2495",
        "lastModified": "2026-06-17T09:07:03.807",
        "metrics": {
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 5.4,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "LOW",
                "integrityImpact": "LOW",
                "privilegesRequired": "LOW",
                "scope": "CHANGED",
                "userInteraction": "REQUIRED",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 2.3,
              "impactScore": 2.7,
              "source": "nvd@nist.gov",
              "type": "Primary"
            }
          ],
          "cvssMetricV40": [
            {
              "cvssData": {
                "Automatable": "NOT_DEFINED",
                "Recovery": "NOT_DEFINED",
                "Safety": "NOT_DEFINED",
                "attackComplexity": "LOW",
                "attackRequirements": "NONE",
                "attackVector": "NETWORK",
                "availabilityRequirement": "NOT_DEFINED",
                "baseScore": 5.3,
                "baseSeverity": "MEDIUM",
                "confidentialityRequirement": "NOT_DEFINED",
                "exploitMaturity": "NOT_DEFINED",
                "integrityRequirement": "NOT_DEFINED",
                "modifiedAttackComplexity": "NOT_DEFINED",
                "modifiedAttackRequirements": "NOT_DEFINED",
                "modifiedAttackVector": "NOT_DEFINED",
                "modifiedPrivilegesRequired": "NOT_DEFINED",
                "modifiedSubAvailabilityImpact": "NOT_DEFINED",
                "modifiedSubConfidentialityImpact": "NOT_DEFINED",
                "modifiedSubIntegrityImpact": "NOT_DEFINED",
                "modifiedUserInteraction": "NOT_DEFINED",
                "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
                "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
                "modifiedVulnIntegrityImpact": "NOT_DEFINED",
                "privilegesRequired": "NONE",
                "providerUrgency": "NOT_DEFINED",
                "subAvailabilityImpact": "NONE",
                "subConfidentialityImpact": "LOW",
                "subIntegrityImpact": "LOW",
                "userInteraction": "PASSIVE",
                "valueDensity": "NOT_DEFINED",
                "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
                "version": "4.0",
                "vulnAvailabilityImpact": "NONE",
                "vulnConfidentialityImpact": "NONE",
                "vulnIntegrityImpact": "NONE",
                "vulnerabilityResponseEffort": "NOT_DEFINED"
              },
              "source": "cve-coordination@incibe.es",
              "type": "Secondary"
            }
          ],
          "ssvcV203": [
            {
              "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "ssvcData": {
                "id": "CVE-2025-2495",
                "options": [
                  {
                    "exploitation": "none"
                  },
                  {
                    "automatable": "yes"
                  },
                  {
                    "technicalImpact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-03-18T12:59:38.260439Z",
                "version": "2.0.3"
              }
            }
          ]
        },
        "published": "2025-03-18T12:15:16.227",
        "references": [
          {
            "source": "cve-coordination@incibe.es",
            "tags": [
              "Third Party Advisory"
            ],
            "url": "https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center"
          }
        ],
        "sourceIdentifier": "cve-coordination@incibe.es",
        "vulnStatus": "Analyzed",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-79"
              }
            ],
            "source": "cve-coordination@incibe.es",
            "type": "Secondary"
          }
        ]
      }
    },
    "redhat_vex": {
      "current_release_date": "2025-05-28T17:37:00+00:00",
      "cve": "CVE-2025-2495",
      "id": "CVE-2025-2495",
      "initial_release_date": "2025-03-18T10:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2025/cve-2025-2495.json",
      "version": "3"
    },
    "vulnrichment": {
      "containers": {
        "adp": [
          {
            "metrics": [
              {
                "other": {
                  "content": {
                    "id": "CVE-2025-2495",
                    "options": [
                      {
                        "Exploitation": "none"
                      },
                      {
                        "Automatable": "yes"
                      },
                      {
                        "Technical Impact": "partial"
                      }
                    ],
                    "role": "CISA Coordinator",
                    "timestamp": "2025-03-18T12:59:38.260439Z",
                    "version": "2.0.3"
                  },
                  "type": "ssvc"
                }
              }
            ],
            "providerMetadata": {
              "dateUpdated": "2025-03-18T13:00:33.656Z",
              "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "shortName": "CISA-ADP"
            },
            "title": "CISA ADP Vulnrichment"
          }
        ],
        "cna": {
          "affected": [
            {
              "defaultStatus": "unaffected",
              "product": "Softdial Contact Center",
              "vendor": "Sytel Ltd",
              "versions": [
                {
                  "status": "affected",
                  "version": "all versions"
                }
              ]
            }
          ],
          "credits": [
            {
              "lang": "en",
              "type": "finder",
              "value": "V\u00edctor Rodr\u00edguez Carre\u00f1o"
            }
          ],
          "datePublic": "2025-03-18T10:00:00.000Z",
          "descriptions": [
            {
              "lang": "en",
              "supportingMedia": [
                {
                  "base64": false,
                  "type": "text/html",
                  "value": "Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the \u2018/softdial/scheduler/save.php\u2019 resource. The injected code will execute when the uploaded file is loaded via the \u2018/softdial/scheduler/load.php\u2019 resource and can redirect the victim to malicious sites or steal their login information to spoof their identity."
                }
              ],
              "value": "Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the \u2018/softdial/scheduler/save.php\u2019 resource. The injected code will execute when the uploaded file is loaded via the \u2018/softdial/scheduler/load.php\u2019 resource and can redirect the victim to malicious sites or steal their login information to spoof their identity."
            }
          ],
          "metrics": [
            {
              "cvssV4_0": {
                "Automatable": "NOT_DEFINED",
                "Recovery": "NOT_DEFINED",
                "Safety": "NOT_DEFINED",
                "attackComplexity": "LOW",
                "attackRequirements": "NONE",
                "attackVector": "NETWORK",
                "baseScore": 5.3,
                "baseSeverity": "MEDIUM",
                "privilegesRequired": "NONE",
                "providerUrgency": "NOT_DEFINED",
                "subAvailabilityImpact": "NONE",
                "subConfidentialityImpact": "LOW",
                "subIntegrityImpact": "LOW",
                "userInteraction": "PASSIVE",
                "valueDensity": "NOT_DEFINED",
                "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N",
                "version": "4.0",
                "vulnAvailabilityImpact": "NONE",
                "vulnConfidentialityImpact": "NONE",
                "vulnIntegrityImpact": "NONE",
                "vulnerabilityResponseEffort": "NOT_DEFINED"
              },
              "format": "CVSS",
              "scenarios": [
                {
                  "lang": "en",
                  "value": "GENERAL"
                }
              ]
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "cweId": "CWE-79",
                  "description": "CWE-79 Improper Neutralization of Input During Web Page Generation (XSS or \u0027Cross-site Scripting\u0027)",
                  "lang": "en",
                  "type": "CWE"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2025-03-18T11:28:28.483Z",
            "orgId": "0cbda920-cd7f-484a-8e76-bf7f4b7f4516",
            "shortName": "INCIBE"
          },
          "references": [
            {
              "url": "https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center"
            }
          ],
          "source": {
            "discovery": "EXTERNAL"
          },
          "title": "Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center",
          "x_generator": {
            "engine": "Vulnogram 0.2.0"
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "0cbda920-cd7f-484a-8e76-bf7f4b7f4516",
        "assignerShortName": "INCIBE",
        "cveId": "CVE-2025-2495",
        "datePublished": "2025-03-18T11:28:28.483Z",
        "dateReserved": "2025-03-18T09:23:44.816Z",
        "dateUpdated": "2025-03-18T13:00:38.233Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Loading…

Detection rules are retrieved from Rulezet.

Loading…

Loading…

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.


Loading…