cve-2021-21435
Vulnerability from cvelistv5
Published
2021-02-08 10:55
Modified
2024-09-16 22:35
Severity ?
EPSS score ?
Summary
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
References
{ "containers": { "adp": [ { "providerMetadata": { "dateUpdated": "2024-08-03T18:16:22.383Z", "orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE" }, "references": [ { "tags": [ "x_refsource_CONFIRM", "x_transferred" ], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-02/" } ], "title": "CVE Program Container" } ], "cna": { "affected": [ { "product": "OTRS", "vendor": "OTRS AG", "versions": [ { "lessThanOrEqual": "7.0.23", "status": "affected", "version": "7.0.x", "versionType": "custom" }, { "lessThanOrEqual": "8.0.10", "status": "affected", "version": "8.0.x", "versionType": "custom" } ] } ], "credits": [ { "lang": "en", "value": "L\u00e1szl\u00f3 Gyaraki" } ], "datePublic": "2021-02-08T00:00:00", "descriptions": [ { "lang": "en", "value": "Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions." } ], "metrics": [ { "cvssV3_1": { "attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.7, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N", "version": "3.1" } } ], "problemTypes": [ { "descriptions": [ { "cweId": "CWE-200", "description": "CWE-200 Information Exposure", "lang": "en", "type": "CWE" } ] } ], "providerMetadata": { "dateUpdated": "2021-02-08T10:55:19", "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS" }, "references": [ { "tags": [ "x_refsource_CONFIRM" ], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-02/" } ], "solutions": [ { "lang": "en", "value": "Update to OTRS 8.0.11 or OTRS 7.0.24." } ], "source": { "advisory": "OSA-2021-02", "defect": [ "2020111942002059" ], "discovery": "INTERNAL" }, "title": "Information exposure in PDF export", "x_generator": { "engine": "Vulnogram 0.0.9" }, "x_legacyV4Record": { "CVE_data_meta": { "ASSIGNER": "security@otrs.com", "DATE_PUBLIC": "2021-02-08T00:00:00.000Z", "ID": "CVE-2021-21435", "STATE": "PUBLIC", "TITLE": "Information exposure in PDF export" }, "affects": { "vendor": { "vendor_data": [ { "product": { "product_data": [ { "product_name": "OTRS", "version": { "version_data": [ { "version_affected": "\u003c=", "version_name": "7.0.x", "version_value": "7.0.23" }, { "version_affected": "\u003c=", "version_name": "8.0.x", "version_value": "8.0.10" } ] } } ] }, "vendor_name": "OTRS AG" } ] } }, "credit": [ { "lang": "eng", "value": "L\u00e1szl\u00f3 Gyaraki" } ], "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": { "description_data": [ { "lang": "eng", "value": "Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions." } ] }, "generator": { "engine": "Vulnogram 0.0.9" }, "impact": { "cvss": { "attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.7, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N", "version": "3.1" } }, "problemtype": { "problemtype_data": [ { "description": [ { "lang": "eng", "value": "CWE-200 Information Exposure" } ] } ] }, "references": { "reference_data": [ { "name": "https://otrs.com/release-notes/otrs-security-advisory-2021-02/", "refsource": "CONFIRM", "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-02/" } ] }, "solution": [ { "lang": "en", "value": "Update to OTRS 8.0.11 or OTRS 7.0.24." } ], "source": { "advisory": "OSA-2021-02", "defect": [ "2020111942002059" ], "discovery": "INTERNAL" } } } }, "cveMetadata": { "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "cveId": "CVE-2021-21435", "datePublished": "2021-02-08T10:55:19.651769Z", "dateReserved": "2020-12-29T00:00:00", "dateUpdated": "2024-09-16T22:35:33.885Z", "state": "PUBLISHED" }, "dataType": "CVE_RECORD", "dataVersion": "5.1", "vulnerability-lookup:meta": { "nvd": "{\"cve\":{\"id\":\"CVE-2021-21435\",\"sourceIdentifier\":\"security@otrs.com\",\"published\":\"2021-02-08T11:15:14.177\",\"lastModified\":\"2024-11-21T05:48:21.397\",\"vulnStatus\":\"Modified\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.\"},{\"lang\":\"es\",\"value\":\"Los campos del Article Bcc y la informaci\u00f3n personal del agente son mostradas cuando el cliente imprime el ticket (PDF) por medio de una interfaz externa.\u0026#xa0;Este problema afecta a: OTRS AG OTRS versiones 7.0.x versi\u00f3n 7.0.23 y versiones anteriores;\u0026#xa0;versiones 8.0.x versi\u00f3n 8.0.10 y versiones anteriores\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N\",\"baseScore\":5.7,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"REQUIRED\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"HIGH\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.1,\"impactScore\":3.6},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N\",\"baseScore\":6.5,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"REQUIRED\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"HIGH\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":3.6}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:N/AC:M/Au:N/C:P/I:N/A:N\",\"baseScore\":4.3,\"accessVector\":\"NETWORK\",\"accessComplexity\":\"MEDIUM\",\"authentication\":\"NONE\",\"confidentialityImpact\":\"PARTIAL\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"baseSeverity\":\"MEDIUM\",\"exploitabilityScore\":8.6,\"impactScore\":2.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":true}]},\"weaknesses\":[{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-200\"}]},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-200\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"6.0.0\",\"versionEndIncluding\":\"6.0.30\",\"matchCriteriaId\":\"EF384B2C-4D2C-48F9-B87F-5C908913624A\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndIncluding\":\"7.0.23\",\"matchCriteriaId\":\"2D9EF42E-697F-43B8-81B0-81A667782728\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"8.0.0\",\"versionEndIncluding\":\"8.0.10\",\"matchCriteriaId\":\"1457040A-8ECF-4A96-9D65-97FFB4DD9F63\"}]}]}],\"references\":[{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2021-02/\",\"source\":\"security@otrs.com\",\"tags\":[\"Vendor Advisory\"]},{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2021-02/\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Vendor Advisory\"]}]}}" } }
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Sightings
Author | Source | Type | Date |
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Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.