cnvd - cnvd-2022-29577

cnvd-2022-29577

Vulnerability from cnvd

Title: OTRS信息泄露漏洞（CNVD-2022-29577）

Description:

OTRS是德国（OTRS）公司的一个应用软件。一个服务管理软件。

OTRS存在信息泄露漏洞，该漏洞源于计费时间ExternalFrontend：：TicketDetailView＃＃＃AccountedTimeDisplay设置是否被禁用都会显示在工单详细信息视图中。目前没有详细漏洞细节提供。

Severity: 中

Patch Name: OTRS信息泄露漏洞（CNVD-2022-29577）的补丁

Patch Description:

OTRS是德国（OTRS）公司的一个应用软件。一个服务管理软件。

OTRS存在信息泄露漏洞，该漏洞源于计费时间ExternalFrontend：：TicketDetailView＃＃＃AccountedTimeDisplay设置是否被禁用都会显示在工单详细信息视图中。目前没有详细漏洞细节提供。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description:

厂商已发布了漏洞修复程序，请及时关注更新： https://otrs.com/release-notes/otrs-security-advisory-2022-06/

Reference: https://cxsecurity.com/cveshow/CVE-2022-1004/

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2022-1004"
    }
  },
  "description": "OTRS\u662f\u5fb7\u56fd \uff08OTRS\uff09\u516c\u53f8\u7684\u4e00\u4e2a\u5e94\u7528\u8f6f\u4ef6\u3002\u4e00\u4e2a\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\n\nOTRS\u5b58\u5728\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u8ba1\u8d39\u65f6\u95f4ExternalFrontend\uff1a\uff1aTicketDetailView\uff03\uff03\uff03AccountedTimeDisplay\u8bbe\u7f6e\u662f\u5426\u88ab\u7981\u7528\u90fd\u4f1a\u663e\u793a\u5728\u5de5\u5355\u8be6\u7ec6\u4fe1\u606f\u89c6\u56fe\u4e2d\u3002\u76ee\u524d\u6ca1\u6709\u8be6\u7ec6\u6f0f\u6d1e\u7ec6\u8282\u63d0\u4f9b\u3002",
  "formalWay": "\u5382\u5546\u5df2\u53d1\u5e03\u4e86\u6f0f\u6d1e\u4fee\u590d\u7a0b\u5e8f\uff0c\u8bf7\u53ca\u65f6\u5173\u6ce8\u66f4\u65b0\uff1a\r\nhttps://otrs.com/release-notes/otrs-security-advisory-2022-06/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2022-29577",
  "openTime": "2022-04-15",
  "patchDescription": "OTRS\u662f\u5fb7\u56fd \uff08OTRS\uff09\u516c\u53f8\u7684\u4e00\u4e2a\u5e94\u7528\u8f6f\u4ef6\u3002\u4e00\u4e2a\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\r\n\r\nOTRS\u5b58\u5728\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u8ba1\u8d39\u65f6\u95f4ExternalFrontend\uff1a\uff1aTicketDetailView\uff03\uff03\uff03AccountedTimeDisplay\u8bbe\u7f6e\u662f\u5426\u88ab\u7981\u7528\u90fd\u4f1a\u663e\u793a\u5728\u5de5\u5355\u8be6\u7ec6\u4fe1\u606f\u89c6\u56fe\u4e2d\u3002\u76ee\u524d\u6ca1\u6709\u8be6\u7ec6\u6f0f\u6d1e\u7ec6\u8282\u63d0\u4f9b\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "OTRS\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff08CNVD-2022-29577\uff09\u7684\u8865\u4e01",
  "referenceLink": "https://cxsecurity.com/cveshow/CVE-2022-1004/",
  "serverity": "\u4e2d",
  "submitTime": "2022-03-23",
  "title": "OTRS\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff08CNVD-2022-29577\uff09"
}

CVE-2022-1004 (GCVE-0-2022-1004)

Vulnerability from cvelistv5

Published

2022-03-21 09:15

Modified

2024-09-17 02:32

Severity ?

4.3 (Medium) - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

CWE

CWE-200 - Information Exposure

Summary

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

References

▼	URL	Tags
	https://otrs.com/release-notes/otrs-security-advisory-2022-06/	x_refsource_CONFIRM

Impacted products

	Vendor	Product	Version
	OTRS AG	OTRS	Version: 7.0.x < Version: 8.0.x <

Show details on NVD website

JSON

To clipboard

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        "providerMetadata": {
          "dateUpdated": "2024-08-02T23:47:43.287Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
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            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-06/"
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        ],
        "title": "CVE Program Container"
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    ],
    "cna": {
      "affected": [
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          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.32",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "8.0.19",
              "status": "affected",
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            }
          ]
        }
      ],
      "credits": [
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          "lang": "en",
          "value": "Special thanks to Jasmin Hammes for reporting these vulnerability."
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      ],
      "datePublic": "2022-03-21T00:00:00",
      "descriptions": [
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        }
      ],
      "metrics": [
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            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
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            "userInteraction": "NONE",
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      "problemTypes": [
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      "providerMetadata": {
        "dateUpdated": "2022-03-21T09:15:52",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
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          ],
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      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 7.0.33 and OTRS 8.0.20."
        }
      ],
      "source": {
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        "defect": [
          "2022011442000647"
        ],
        "discovery": "USER"
      },
      "title": "Information disclosure in the External Interface",
      "x_generator": {
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      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
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                          },
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  },
  "cveMetadata": {
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    "assignerShortName": "OTRS",
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    "datePublished": "2022-03-21T09:15:52.322368Z",
    "dateReserved": "2022-03-17T00:00:00",
    "dateUpdated": "2024-09-17T02:32:38.359Z",
    "state": "PUBLISHED"
  },
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  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

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