cnvd - cnvd-2019-15930

cnvd-2019-15930

Vulnerability from cnvd

Title: Open Ticket Request System和OTRSAppointmentCalendar跨站脚本漏洞

Description:

Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。OTRSAppointmentCalendar是OTRS的日历解决方案。

OTRS 7.0.x版本至7.0.6版本、6.0.x版本至6.0.17版本（社区版）和OTRSAppointmentCalendar 5.0.x版本至5.0.12版本存在跨站脚本漏洞。该漏洞源于WEB应用缺少对客户端数据的正确验证。攻击者可利用该漏洞执行客户端代码。

Severity: 低

Patch Name: Open Ticket Request System和OTRSAppointmentCalendar跨站脚本漏洞的补丁

Patch Description:

OTRS 7.0.x版本至7.0.6版本、6.0.x版本至6.0.17版本（社区版）和OTRSAppointmentCalendar 5.0.x版本至5.0.12版本存在跨站脚本漏洞。该漏洞源于WEB应用缺少对客户端数据的正确验证。攻击者可利用该漏洞执行客户端代码。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description:

厂商已发布了漏洞修复程序，请及时关注更新： https://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/

Reference: https://nvd.nist.gov/vuln/detail/CVE-2019-10066

Impacted products

Name
['OTRS Open Ticket Request System（OTRS） >=7.0.，<=7.0.6', 'OTRS Open Ticket Request System（OTRS） >=6.0.，<=6.0.17', 'OTRS OTRSAppointmentCalendar >=5.0.*，<=5.0.12']

Show details on source website

JSON

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{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2019-10066"
    }
  },
  "description": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002OTRSAppointmentCalendar\u662fOTRS\u7684\u65e5\u5386\u89e3\u51b3\u65b9\u6848\u3002\n\nOTRS 7.0.x\u7248\u672c\u81f37.0.6\u7248\u672c\u30016.0.x\u7248\u672c\u81f36.0.17\u7248\u672c\uff08\u793e\u533a\u7248\uff09\u548cOTRSAppointmentCalendar 5.0.x\u7248\u672c\u81f35.0.12\u7248\u672c\u5b58\u5728\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u3002\u8be5\u6f0f\u6d1e\u6e90\u4e8eWEB\u5e94\u7528\u7f3a\u5c11\u5bf9\u5ba2\u6237\u7aef\u6570\u636e\u7684\u6b63\u786e\u9a8c\u8bc1\u3002\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u6267\u884c\u5ba2\u6237\u7aef\u4ee3\u7801\u3002",
  "discovererName": "unknow",
  "formalWay": "\u5382\u5546\u5df2\u53d1\u5e03\u4e86\u6f0f\u6d1e\u4fee\u590d\u7a0b\u5e8f\uff0c\u8bf7\u53ca\u65f6\u5173\u6ce8\u66f4\u65b0\uff1a\r\nhttps://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2019-15930",
  "openTime": "2019-05-30",
  "patchDescription": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002OTRSAppointmentCalendar\u662fOTRS\u7684\u65e5\u5386\u89e3\u51b3\u65b9\u6848\u3002\r\n\r\nOTRS 7.0.x\u7248\u672c\u81f37.0.6\u7248\u672c\u30016.0.x\u7248\u672c\u81f36.0.17\u7248\u672c\uff08\u793e\u533a\u7248\uff09\u548cOTRSAppointmentCalendar 5.0.x\u7248\u672c\u81f35.0.12\u7248\u672c\u5b58\u5728\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u3002\u8be5\u6f0f\u6d1e\u6e90\u4e8eWEB\u5e94\u7528\u7f3a\u5c11\u5bf9\u5ba2\u6237\u7aef\u6570\u636e\u7684\u6b63\u786e\u9a8c\u8bc1\u3002\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u6267\u884c\u5ba2\u6237\u7aef\u4ee3\u7801\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Open Ticket Request System\u548cOTRSAppointmentCalendar\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": [
      "OTRS Open Ticket Request System\uff08OTRS\uff09 \u003e=7.0.*\uff0c\u003c=7.0.6",
      "OTRS Open Ticket Request System\uff08OTRS\uff09 \u003e=6.0.*\uff0c\u003c=6.0.17",
      "OTRS OTRSAppointmentCalendar  \u003e=5.0.*\uff0c\u003c=5.0.12"
    ]
  },
  "referenceLink": "https://nvd.nist.gov/vuln/detail/CVE-2019-10066",
  "serverity": "\u4f4e",
  "submitTime": "2019-04-28",
  "title": "Open Ticket Request System\u548cOTRSAppointmentCalendar\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e"
}

CVE-2019-10066 (GCVE-0-2019-10066)

Vulnerability from cvelistv5

Published

2019-05-21 23:23

Modified

2024-08-04 22:10

Severity ?

CWE

Summary

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.

References

▼	URL	Tags
	https://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/	x_refsource_CONFIRM

Impacted products

	Vendor	Product	Version
	n/a	n/a	Version: n/a

Show details on NVD website

JSON

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          "dateUpdated": "2024-08-04T22:10:09.311Z",
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              "x_transferred"
            ],
            "url": "https://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
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            }
          ]
        }
      ],
      "datePublic": "2019-04-26T00:00:00",
      "descriptions": [
        {
          "lang": "en",
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        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2019-05-21T23:23:15",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2019-10066",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
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        "data_version": "4.0",
        "description": {
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            }
          ]
        },
        "problemtype": {
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  "cveMetadata": {
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  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

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