cnvd - cnvd-2018-01634

cnvd-2018-01634

Vulnerability from cnvd

Title: Open Ticket Request System会话劫持漏洞

Description:

Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。

OTRS中存在安全漏洞。远程攻击者可借助特制的邮件利用该漏洞劫持Web会话，从而获取权限。

Severity: 中

Patch Name: Open Ticket Request System会话劫持漏洞的补丁

Patch Description:

OTRS中存在安全漏洞。远程攻击者可借助特制的邮件利用该漏洞劫持Web会话，从而获取权限。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description:

目前厂商已发布升级补丁以修复漏洞，补丁获取链接： https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/

Reference: https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb

Impacted products

Name
['OTRS Open Ticket Request System（OTRS） 4.0.;<4.0.28', 'OTRS Open Ticket Request System（OTRS） 5.0.;<5.0.26', 'OTRS Open Ticket Request System（OTRS） 6.0.*;<6.0.3']

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2017-17476",
      "cveUrl": "http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-17476"
    }
  },
  "description": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002\r\n\r\nOTRS\u4e2d\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\u3002\u8fdc\u7a0b\u653b\u51fb\u8005\u53ef\u501f\u52a9\u7279\u5236\u7684\u90ae\u4ef6\u5229\u7528\u8be5\u6f0f\u6d1e\u52ab\u6301Web\u4f1a\u8bdd\uff0c\u4ece\u800c\u83b7\u53d6\u6743\u9650\u3002",
  "discovererName": "unknwon",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6f0f\u6d1e\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a\r\nhttps://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2018-01634",
  "openTime": "2018-01-23",
  "patchDescription": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002\r\n\r\nOTRS\u4e2d\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\u3002\u8fdc\u7a0b\u653b\u51fb\u8005\u53ef\u501f\u52a9\u7279\u5236\u7684\u90ae\u4ef6\u5229\u7528\u8be5\u6f0f\u6d1e\u52ab\u6301Web\u4f1a\u8bdd\uff0c\u4ece\u800c\u83b7\u53d6\u6743\u9650\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Open Ticket Request System\u4f1a\u8bdd\u52ab\u6301\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": [
      "OTRS Open Ticket Request System\uff08OTRS\uff09 4.0.*;\u003c4.0.28",
      "OTRS Open Ticket Request System\uff08OTRS\uff09 5.0.*;\u003c5.0.26",
      "OTRS Open Ticket Request System\uff08OTRS\uff09 6.0.*;\u003c6.0.3"
    ]
  },
  "referenceLink": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb",
  "serverity": "\u4e2d",
  "submitTime": "2017-12-26",
  "title": "Open Ticket Request System\u4f1a\u8bdd\u52ab\u6301\u6f0f\u6d1e"
}

CVE-2017-17476 (GCVE-0-2017-17476)

Vulnerability from cvelistv5

Published

2017-12-20 17:00

Modified

2024-08-05 20:51

Severity ?

CWE

Summary

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

References

▼	URL	Tags
	https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953	x_refsource_CONFIRM
	https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/	x_refsource_CONFIRM
	https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc	x_refsource_CONFIRM
	https://www.debian.org/security/2017/dsa-4069	vendor-advisory, x_refsource_DEBIAN
	https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html	mailing-list, x_refsource_MLIST
	https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb	x_refsource_CONFIRM

Impacted products

	Vendor	Product	Version
	n/a	n/a	Version: n/a

Show details on NVD website

JSON

To clipboard

{
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              "x_transferred"
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          },
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            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
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            "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb"
          }
        ],
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    "cna": {
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      "providerMetadata": {
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        },
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        },
        {
          "name": "[debian-lts-announce] 20171220 [SECURITY] [DLA 1215-1] otrs2 security update",
          "tags": [
            "mailing-list",
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          "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html"
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          ],
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      "x_legacyV4Record": {
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}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

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