cnvd - cnvd-2016-07718

cnvd-2016-07718

Vulnerability from cnvd

Title: Open Ticket Request System FAQ SQL注入漏洞

Description:

Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。FAQ package是其中的一个问题解答包。

OTRS中的FAQ软件包存在SQL注入漏洞。远程攻击者可借助特制的‘search’参数利用该漏洞执行任意SQL命令。

Severity: 高

Patch Name: Open Ticket Request System FAQ SQL注入漏洞的补丁

Patch Description:

OTRS中的FAQ软件包存在SQL注入漏洞。远程攻击者可借助特制的‘search’参数利用该漏洞执行任意SQL命令。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description:

目前厂商已经发布了升级补丁以修复此安全问题，补丁获取链接： https://www.otrs.com/security-advisory-2016-01-security-update-otrs-faq-package/

Reference: https://github.com/OTRS/FAQ/commit/8c9d63bd0297adda760330805c31afc130861557 https://github.com/OTRS/FAQ/commit/3700f75c67f6ed1d39bc213445c6d12a458e1af9

Impacted products

Name
['OTRS FAQ package 2.，<2.3.6', 'OTRS FAQ package 4.，<4.0.5', 'OTRS FAQ package 5.*，<5.0.5']

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2016-5843"
    }
  },
  "description": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002FAQ package\u662f\u5176\u4e2d\u7684\u4e00\u4e2a\u95ee\u9898\u89e3\u7b54\u5305\u3002\r\n\r\nOTRS\u4e2d\u7684FAQ\u8f6f\u4ef6\u5305\u5b58\u5728SQL\u6ce8\u5165\u6f0f\u6d1e\u3002\u8fdc\u7a0b\u653b\u51fb\u8005\u53ef\u501f\u52a9\u7279\u5236\u7684\u2018search\u2019\u53c2\u6570\u5229\u7528\u8be5\u6f0f\u6d1e\u6267\u884c\u4efb\u610fSQL\u547d\u4ee4\u3002",
  "discovererName": "Michael Sincavage",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u7ecf\u53d1\u5e03\u4e86\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6b64\u5b89\u5168\u95ee\u9898\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a \r\nhttps://www.otrs.com/security-advisory-2016-01-security-update-otrs-faq-package/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2016-07718",
  "openTime": "2016-09-20",
  "patchDescription": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002FAQ package\u662f\u5176\u4e2d\u7684\u4e00\u4e2a\u95ee\u9898\u89e3\u7b54\u5305\u3002\r\n\r\nOTRS\u4e2d\u7684FAQ\u8f6f\u4ef6\u5305\u5b58\u5728SQL\u6ce8\u5165\u6f0f\u6d1e\u3002\u8fdc\u7a0b\u653b\u51fb\u8005\u53ef\u501f\u52a9\u7279\u5236\u7684\u2018search\u2019\u53c2\u6570\u5229\u7528\u8be5\u6f0f\u6d1e\u6267\u884c\u4efb\u610fSQL\u547d\u4ee4\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Open Ticket Request System FAQ SQL\u6ce8\u5165\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": [
      "OTRS FAQ package 2.*\uff0c\u003c2.3.6",
      "OTRS FAQ package 4.*\uff0c\u003c4.0.5",
      "OTRS FAQ package 5.*\uff0c\u003c5.0.5"
    ]
  },
  "referenceLink": "https://github.com/OTRS/FAQ/commit/8c9d63bd0297adda760330805c31afc130861557 https://github.com/OTRS/FAQ/commit/3700f75c67f6ed1d39bc213445c6d12a458e1af9",
  "serverity": "\u9ad8",
  "submitTime": "2016-09-18",
  "title": "Open Ticket Request System FAQ SQL\u6ce8\u5165\u6f0f\u6d1e"
}

CVE-2016-5843 (GCVE-0-2016-5843)

Vulnerability from cvelistv5

Published

2016-09-17 01:00

Modified

2024-08-06 01:15

Severity ?

CWE

Summary

Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.

References

▼	URL	Tags
	https://www.otrs.com/security-advisory-2016-01-security-update-otrs-faq-package/	x_refsource_CONFIRM
	http://www.securityfocus.com/bid/93019	vdb-entry, x_refsource_BID
	https://github.com/OTRS/FAQ/commit/b805703e7b7725d1f3040bb626a4c4dd845ee9e3	x_refsource_CONFIRM
	https://github.com/OTRS/FAQ/commit/8c9d63bd0297adda760330805c31afc130861557	x_refsource_CONFIRM
	https://github.com/OTRS/FAQ/commit/3700f75c67f6ed1d39bc213445c6d12a458e1af9	x_refsource_CONFIRM

Impacted products

	Vendor	Product	Version
	n/a	n/a	Version: n/a

Show details on NVD website

JSON

To clipboard

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            "url": "http://www.securityfocus.com/bid/93019"
          },
          {
            "tags": [
              "x_refsource_CONFIRM",
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            ],
            "url": "https://github.com/OTRS/FAQ/commit/b805703e7b7725d1f3040bb626a4c4dd845ee9e3"
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          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
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          "product": "n/a",
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          "versions": [
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      "providerMetadata": {
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}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

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