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CVE-2022-39052 (GCVE-0-2022-39052)

Vulnerability from cvelistv5 – Published: 2022-10-17 08:55 – Updated: 2025-05-10 02:55
VLAI
Title
DoS attack using email
Summary
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
SSVC
Exploitation: none Automatable: yes Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-05-10 02:55 UTC
CWE
  • CWE-835 - Loop with Unreachable Exit Condition ('Infinite Loop')
Impacted products
Vendor Product Version CPE status
OTRS AG OTRS Affected: 7.0.x , ≤ 7.0.39 (custom)
Affected: 8.0.x , ≤ 8.0.26 (custom)
guessed Create a notification for this product.
OTRS AG ((OTRS)) Community Edition Affected: 6.0.1 , < 6.0.x* (custom)
guessed Create a notification for this product.
Date Public
2022-10-17 00:00
Show details on NVD website

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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

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