CVE-2021-36097
Vulnerability from cvelistv5
Published
2021-10-18 07:00
Modified
2024-09-16 22:51
Severity ?
3.5 (Low) - CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Summary
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
References
security@otrs.comhttps://otrs.com/release-notes/otrs-security-advisory-2021-20/Release Notes, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://otrs.com/release-notes/otrs-security-advisory-2021-20/Release Notes, Vendor Advisory
Impacted products
Vendor Product Version
OTRS AG OTRS Version: 8.0.x   <
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