CVE-2021-36097 (GCVE-0-2021-36097)

Vulnerability from cvelistv5 – Published: 2021-10-18 07:00 – Updated: 2024-09-16 22:51
VLAI?
Title
Agents are able to lock the ticket without the "Owner" permission
Summary
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
Severity ?
3.5 (Low)
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
CWE
  • CWE-266 - Incorrect Privilege Assignment
Assigner
References
Impacted products
Vendor Product Version
OTRS AG OTRS Affected: 8.0.x , ≤ 8.0.16 (custom)
Create a notification for this product.
Date Public ?
2021-10-18 00:00
Show details on NVD website
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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.