gsd-2020-2500
Vulnerability from gsd
Modified
2023-12-13 01:21
Details
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Aliases
Aliases
CVE-2020-2500


To clipboard 

{
  "GSD": {
    "alias": "CVE-2020-2500",
    "description": "This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.",
    "id": "GSD-2020-2500"
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2020-2500"
      ],
      "details": "This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.",
      "id": "GSD-2020-2500",
      "modified": "2023-12-13T01:21:50.978757Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "security@qnap.com",
        "ID": "CVE-2020-2500",
        "STATE": "PUBLIC"
      },
      "affects": {
        "vendor": {
          "vendor_data": [
            {
              "product": {
                "product_data": [
                  {
                    "product_name": "Helpdesk",
                    "version": {
                      "version_data": [
                        {
                          "version_affected": "\u003c",
                          "version_value": "3.0.1"
                        }
                      ]
                    }
                  }
                ]
              },
              "vendor_name": "QNAP Systems Inc."
            }
          ]
        }
      },
      "credit": [
        {
          "lang": "eng",
          "value": "Yoni Ramon, security researcher"
        }
      ],
      "data_format": "MITRE",
      "data_type": "CVE",
      "data_version": "4.0",
      "description": {
        "description_data": [
          {
            "lang": "eng",
            "value": "This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions."
          }
        ]
      },
      "generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "impact": {
        "cvss": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 9.8,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        }
      },
      "problemtype": {
        "problemtype_data": [
          {
            "description": [
              {
                "lang": "eng",
                "value": "CWE-284 Improper Access Control"
              }
            ]
          },
          {
            "description": [
              {
                "lang": "eng",
                "value": "CWE-321 Use of Hard-coded Cryptographic Key"
              }
            ]
          },
          {
            "description": [
              {
                "lang": "eng",
                "value": "CWE-798 Use of Hard-coded Credentials"
              }
            ]
          }
        ]
      },
      "references": {
        "reference_data": [
          {
            "name": "https://www.qnap.com/zh-tw/security-advisory/qsa-20-03",
            "refsource": "MISC",
            "url": "https://www.qnap.com/zh-tw/security-advisory/qsa-20-03"
          }
        ]
      },
      "source": {
        "discovery": "EXTERNAL"
      }
    },
    "nvd.nist.gov": {
      "configurations": {
        "CVE_data_version": "4.0",
        "nodes": [
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndExcluding": "3.0.1",
                "vulnerable": true
              }
            ],
            "operator": "OR"
          }
        ]
      },
      "cve": {
        "CVE_data_meta": {
          "ASSIGNER": "security@qnap.com",
          "ID": "CVE-2020-2500"
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "en",
              "value": "This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "en",
                  "value": "CWE-798"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "N/A",
              "refsource": "CONFIRM",
              "tags": [
                "Vendor Advisory"
              ],
              "url": "https://www.qnap.com/zh-tw/security-advisory/qsa-20-03"
            }
          ]
        }
      },
      "impact": {
        "baseMetricV2": {
          "acInsufInfo": false,
          "cvssV2": {
            "accessComplexity": "LOW",
            "accessVector": "NETWORK",
            "authentication": "NONE",
            "availabilityImpact": "NONE",
            "baseScore": 6.4,
            "confidentialityImpact": "PARTIAL",
            "integrityImpact": "PARTIAL",
            "vectorString": "AV:N/AC:L/Au:N/C:P/I:P/A:N",
            "version": "2.0"
          },
          "exploitabilityScore": 10.0,
          "impactScore": 4.9,
          "obtainAllPrivilege": false,
          "obtainOtherPrivilege": false,
          "obtainUserPrivilege": false,
          "severity": "MEDIUM",
          "userInteractionRequired": false
        },
        "baseMetricV3": {
          "cvssV3": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 6.5,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N",
            "version": "3.1"
          },
          "exploitabilityScore": 3.9,
          "impactScore": 2.5
        }
      },
      "lastModifiedDate": "2020-07-10T19:55Z",
      "publishedDate": "2020-07-01T16:15Z"
    }
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
  • Confirmed: The vulnerability is confirmed from an analyst perspective.
  • Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
  • Patched: This vulnerability was successfully patched by the user reporting the sighting.
  • Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
  • Not confirmed: The user expresses doubt about the veracity of the vulnerability.
  • Not patched: This vulnerability was not successfully patched by the user reporting the sighting.