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FKIE_CVE-2024-28987

Vulnerability from fkie_nvd - Published: 2024-08-21 22:15 - Updated: 2026-06-17 07:22
Severity
9.1 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
9.1 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Summary
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
References
psirt@solarwinds.comhttps://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2Release Notes
psirt@solarwinds.comhttps://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/Press/Media Coverage, Third Party Advisory
134c704f-9b21-4f2e-91b3-4a467353bcc0https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987US Government Resource
Impacted products
Vendor Product Version
solarwinds web_help_desk *
solarwinds web_help_desk 12.8.3
solarwinds web_help_desk 12.8.3
To clipboard 

{
  "affected": [
    {
      "affectedData": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.3 Hotfix 1 and previous versions"
            }
          ]
        }
      ],
      "source": "psirt@solarwinds.com"
    },
    {
      "affectedData": [
        {
          "cpes": [
            "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
          ],
          "defaultStatus": "unknown",
          "product": "webhelpdesk",
          "vendor": "solarwinds",
          "versions": [
            {
              "lessThanOrEqual": "12.8.3",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            }
          ]
        }
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
    }
  ],
  "cisaActionDue": "2024-11-05",
  "cisaExploitAdd": "2024-10-15",
  "cisaRequiredAction": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
  "cisaVulnerabilityName": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "BDE3AF89-F0D2-4F3C-9565-F6DEA8B2BAC7",
              "versionEndExcluding": "12.8.3",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*",
              "matchCriteriaId": "331BF887-F099-419E-9664-EE2EC76E2E23",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix1:*:*:*:*:*:*",
              "matchCriteriaId": "7FCFD6C1-EF56-47F4-AFE5-AD8E54232FF8",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data."
    },
    {
      "lang": "es",
      "value": "El software SolarWinds Web Help Desk (WHD) se ve afectado por una vulnerabilidad de credencial codificada, lo que permite a un usuario remoto no autenticado acceder a la funcionalidad interna y modificar datos."
    }
  ],
  "id": "CVE-2024-28987",
  "lastModified": "2026-06-17T07:22:12.560",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 9.1,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.2,
        "source": "psirt@solarwinds.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 9.1,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.2,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-28987",
          "options": [
            {
              "exploitation": "active"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2024-10-16T12:59:52.543547Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2024-08-21T22:15:04.350",
  "references": [
    {
      "source": "psirt@solarwinds.com",
      "tags": [
        "Release Notes"
      ],
      "url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2"
    },
    {
      "source": "psirt@solarwinds.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Press/Media Coverage",
        "Third Party Advisory"
      ],
      "url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "tags": [
        "US Government Resource"
      ],
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
    }
  ],
  "sourceIdentifier": "psirt@solarwinds.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-798"
        }
      ],
      "source": "psirt@solarwinds.com",
      "type": "Secondary"
    }
  ]
}



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