fkie_cve-2024-28987
Vulnerability from fkie_nvd
Published
2024-08-21 22:15
Modified
2025-10-27 17:01
Severity ?
9.1 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
9.1 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
9.1 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Summary
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
References
Impacted products
| Vendor | Product | Version | |
|---|---|---|---|
| solarwinds | web_help_desk | * | |
| solarwinds | web_help_desk | 12.8.3 | |
| solarwinds | web_help_desk | 12.8.3 |
{
"cisaActionDue": "2024-11-05",
"cisaExploitAdd": "2024-10-15",
"cisaRequiredAction": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
"cisaVulnerabilityName": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
"configurations": [
{
"nodes": [
{
"cpeMatch": [
{
"criteria": "cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*",
"matchCriteriaId": "BDE3AF89-F0D2-4F3C-9565-F6DEA8B2BAC7",
"versionEndExcluding": "12.8.3",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*",
"matchCriteriaId": "331BF887-F099-419E-9664-EE2EC76E2E23",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix1:*:*:*:*:*:*",
"matchCriteriaId": "7FCFD6C1-EF56-47F4-AFE5-AD8E54232FF8",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data."
},
{
"lang": "es",
"value": "El software SolarWinds Web Help Desk (WHD) se ve afectado por una vulnerabilidad de credencial codificada, lo que permite a un usuario remoto no autenticado acceder a la funcionalidad interna y modificar datos."
}
],
"id": "CVE-2024-28987",
"lastModified": "2025-10-27T17:01:42.723",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 9.1,
"baseSeverity": "CRITICAL",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 5.2,
"source": "psirt@solarwinds.com",
"type": "Secondary"
},
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 9.1,
"baseSeverity": "CRITICAL",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 5.2,
"source": "nvd@nist.gov",
"type": "Primary"
}
]
},
"published": "2024-08-21T22:15:04.350",
"references": [
{
"source": "psirt@solarwinds.com",
"tags": [
"Release Notes"
],
"url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2"
},
{
"source": "psirt@solarwinds.com",
"tags": [
"Vendor Advisory"
],
"url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Press/Media Coverage",
"Third Party Advisory"
],
"url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/"
},
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"tags": [
"US Government Resource"
],
"url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
}
],
"sourceIdentifier": "psirt@solarwinds.com",
"vulnStatus": "Analyzed",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-798"
}
],
"source": "psirt@solarwinds.com",
"type": "Secondary"
}
]
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.
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