cve-2024-43444
Vulnerability from cvelistv5
Published
2024-08-26 08:42
Modified
2024-08-29 07:36
Severity ?
EPSS score ?
Summary
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
References
Impacted products
Vendor | Product | Version | |||||
---|---|---|---|---|---|---|---|
▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x Version: 2023.x Version: 2024.x |
||||
|
{ "containers": { "adp": [ { "affected": [ { "cpes": [ "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*" ], "defaultStatus": "unaffected", "product": "otrs", "vendor": "otrs", "versions": [ { "lessThanOrEqual": "7.0.50", "status": "affected", "version": "7.0.0", "versionType": "custom" }, { "status": "affected", "version": "8.0.0" }, { "status": "affected", "version": "2023.0" }, { "lessThanOrEqual": "2024.5.0", "status": "affected", "version": "2024.0", "versionType": "custom" } ] }, { "cpes": [ "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*" ], "defaultStatus": "affected", "product": "otrs", "vendor": "otrs", "versions": [ { "status": "affected", "version": "6.0.0" } ] } ], "metrics": [ { "other": { "content": { "id": "CVE-2024-43444", "options": [ { "Exploitation": "none" }, { "Automatable": "yes" }, { "Technical Impact": "total" } ], "role": "CISA Coordinator", "timestamp": "2024-08-26T13:57:06.436622Z", "version": "2.0.3" }, "type": "ssvc" } } ], "providerMetadata": { "dateUpdated": "2024-08-26T14:01:52.566Z", "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP" }, "title": "CISA ADP Vulnrichment" } ], "cna": { "affected": [ { "defaultStatus": "affected", "modules": [ "Log Module", "Agent Authentication", "Customer Authentication" ], "product": "OTRS", "vendor": "OTRS AG", "versions": [ { "lessThanOrEqual": "7.0.50", "status": "affected", "version": "7.0.x", "versionType": "Patch" }, { "status": "affected", "version": "8.0.x" }, { "status": "affected", "version": "2023.x" }, { "lessThanOrEqual": "2024.5.x", "status": "affected", "version": "2024.x", "versionType": "Patch" } ] }, { "defaultStatus": "affected", "modules": [ "Log Module", "Agent Authentication", "Customer Authentication" ], "product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [ { "status": "affected", "version": "6.0.x" } ] } ], "datePublic": "2024-08-26T08:00:00.000Z", "descriptions": [ { "lang": "en", "supportingMedia": [ { "base64": false, "type": "text/html", "value": "\u003cdiv\u003ePasswords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003eThis issue affects: \u003c/p\u003e\u003cul\u003e\u003cli\u003eOTRS from 7.0.X through 7.0.50\u003c/li\u003e\u003cli\u003eOTRS 8.0.X\u003c/li\u003e\u003cli\u003eOTRS 2023.X\u003c/li\u003e\u003cli\u003eOTRS from 2024.X through 2024.5.X\u003c/li\u003e\u003cli\u003e((OTRS)) Community Edition: 6.0.x\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003eProducts based on the ((OTRS)) Community Edition also very likely to be affected\u003c/div\u003e\u003cbr\u003e\u003c/div\u003e" } ], "value": "Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.\n\nThis issue affects: \n\n * OTRS from 7.0.X through 7.0.50\n * OTRS 8.0.X\n * OTRS 2023.X\n * OTRS from 2024.X through 2024.5.X\n * ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected" } ], "impacts": [ { "capecId": "CAPEC-545", "descriptions": [ { "lang": "en", "value": "CAPEC-545 Pull Data from System Resources" } ] } ], "metrics": [ { "cvssV3_1": { "attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 8.2, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N", "version": "3.1" }, "format": "CVSS", "scenarios": [ { "lang": "en", "value": "GENERAL" } ] } ], "problemTypes": [ { "descriptions": [ { "cweId": "CWE-532", "description": "CWE-532 Insertion of Sensitive Information into Log File", "lang": "en", "type": "CWE" } ] } ], "providerMetadata": { "dateUpdated": "2024-08-29T07:36:13.555Z", "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS" }, "references": [ { "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-12/" } ], "solutions": [ { "lang": "en", "supportingMedia": [ { "base64": false, "type": "text/html", "value": "Update to OTRS 2024.6.x or OTRS 7.0.51\u003cbr\u003e" } ], "value": "Update to OTRS 2024.6.x or OTRS 7.0.51" } ], "source": { "advisory": "OSA-2024-12", "defect": [ "Issue#2725", "Ticket#2024072442001041", "Ticket#2024072442000677" ], "discovery": "USER" }, "title": "Passwords are written to Admin Log Module", "x_generator": { "engine": "Vulnogram 0.1.0-dev" } } }, "cveMetadata": { "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "cveId": "CVE-2024-43444", "datePublished": "2024-08-26T08:42:58.796Z", "dateReserved": "2024-08-13T13:38:47.973Z", "dateUpdated": "2024-08-29T07:36:13.555Z", "state": "PUBLISHED" }, "dataType": "CVE_RECORD", "dataVersion": "5.1", "vulnerability-lookup:meta": { "nvd": "{\"cve\":{\"id\":\"CVE-2024-43444\",\"sourceIdentifier\":\"security@otrs.com\",\"published\":\"2024-08-26T09:15:04.760\",\"lastModified\":\"2024-08-26T12:47:20.187\",\"vulnStatus\":\"Awaiting Analysis\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.\\n\\nThis issue affects: \\n\\n * OTRS from 7.0.X through 7.0.50\\n * OTRS 8.0.X\\n * OTRS 2023.X\\n * OTRS from 2024.X through 2024.5.X\\n * ((OTRS)) Community Edition: 6.0.x\\n\\nProducts based on the ((OTRS)) Community Edition also very likely to be affected\"},{\"lang\":\"es\",\"value\":\"Las contrase\u00f1as de agentes y clientes se muestran en texto plano en el m\u00f3dulo de registro de administraci\u00f3n de OTRS si ciertas configuraciones relacionadas con las fuentes de autenticaci\u00f3n coinciden y se ha habilitado la depuraci\u00f3n para el backend de autenticaci\u00f3n. Este problema afecta a: * OTRS desde 7.0.X hasta 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS desde 2024.X hasta 2024.5.X * ((OTRS)) Edici\u00f3n comunitaria: 6.0.x Productos basados en ((OTRS)) Community Edition tambi\u00e9n es muy probable que se vea afectada\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N\",\"baseScore\":8.2,\"baseSeverity\":\"HIGH\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"HIGH\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":3.9,\"impactScore\":4.2}]},\"weaknesses\":[{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-532\"}]}],\"references\":[{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2024-12/\",\"source\":\"security@otrs.com\"}]}}" } }
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Sightings
Author | Source | Type | Date |
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Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.