cnvd - cnvd-2018-04778

cnvd-2018-04778

Vulnerability from cnvd

Title: Open Ticket Request System远程代码执行漏洞

Description:

Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。

Open Ticket Request System（OTRS）5.0.0版本至5.0.24版本和6.0.0版本至6.0.1版本中的Admin Package Manager存在远程代码执行漏洞。远程攻击者可通过加载带有CodeInstall元素的特制opm文件利用该漏洞在服务器上执行命令。

Severity: 高

Formal description:

厂商尚未提供漏洞修复方案，请关注厂商主页及时更新： https://www.otrs.com/

Reference: http://www.exploitalert.com/view-details.html?id=29096 https://0day.today/exploit/29938

Impacted products

Name
OTRS Open Ticket Request System（OTRS） >=5.0.0，<=5.0.24

Show details on source website

JSON

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{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2018-7567"
    }
  },
  "description": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002\r\n\r\nOpen Ticket Request System\uff08OTRS\uff095.0.0\u7248\u672c\u81f35.0.24\u7248\u672c\u548c6.0.0\u7248\u672c\u81f36.0.1\u7248\u672c\u4e2d\u7684Admin Package Manager\u5b58\u5728\u8fdc\u7a0b\u4ee3\u7801\u6267\u884c\u6f0f\u6d1e\u3002\u8fdc\u7a0b\u653b\u51fb\u8005\u53ef\u901a\u8fc7\u52a0\u8f7d\u5e26\u6709CodeInstall\u5143\u7d20\u7684\u7279\u5236opm\u6587\u4ef6\u5229\u7528\u8be5\u6f0f\u6d1e\u5728\u670d\u52a1\u5668\u4e0a\u6267\u884c\u547d\u4ee4\u3002",
  "discovererName": "Ali BawazeEer",
  "formalWay": "\u5382\u5546\u5c1a\u672a\u63d0\u4f9b\u6f0f\u6d1e\u4fee\u590d\u65b9\u6848\uff0c\u8bf7\u5173\u6ce8\u5382\u5546\u4e3b\u9875\u53ca\u65f6\u66f4\u65b0\uff1a\r\nhttps://www.otrs.com/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2018-04778",
  "openTime": "2018-03-05",
  "products": {
    "product": "OTRS Open Ticket Request System\uff08OTRS\uff09 \u003e=5.0.0\uff0c\u003c=5.0.24"
  },
  "referenceLink": "http://www.exploitalert.com/view-details.html?id=29096\r\nhttps://0day.today/exploit/29938",
  "serverity": "\u9ad8",
  "submitTime": "2018-03-05",
  "title": "Open Ticket Request System\u8fdc\u7a0b\u4ee3\u7801\u6267\u884c\u6f0f\u6d1e"
}

CVE-2018-7567 (GCVE-0-2018-7567)

Vulnerability from cvelistv5

Published

2018-03-04 20:00

Modified

2024-08-05 06:31

Severity ?

CWE

Summary

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

References

▼	URL	Tags
	https://0day.today/exploit/29938	x_refsource_MISC

Impacted products

	Vendor	Product	Version
	n/a	n/a	Version: n/a

Show details on NVD website

JSON

To clipboard

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          "dateUpdated": "2024-08-05T06:31:05.068Z",
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            "tags": [
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              "x_transferred"
            ],
            "url": "https://0day.today/exploit/29938"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
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          "vendor": "n/a",
          "versions": [
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            }
          ]
        }
      ],
      "datePublic": "2018-03-04T00:00:00",
      "descriptions": [
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        }
      ],
      "problemTypes": [
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          "descriptions": [
            {
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              "lang": "en",
              "type": "text"
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      ],
      "providerMetadata": {
        "dateUpdated": "2018-03-07T15:57:01",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://0day.today/exploit/29938"
        }
      ],
      "tags": [
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      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2018-7567",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
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                "product": {
                  "product_data": [
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                      "product_name": "n/a",
                      "version": {
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        "data_version": "4.0",
        "description": {
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            }
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  "cveMetadata": {
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  },
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}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

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