cnvd - cnvd-2015-03766

cnvd-2015-03766

Vulnerability from cnvd

Title: SysAid Help Desk拒绝服务漏洞

Description:

SysAid Help Desk是一套基于Web的IT管理软件。

SysAid Help Desk存在安全漏洞，允许远程攻击者利用agententry、/rdsmonitoringresponse或/androidactions URI的XML文档中引用实体，当应用解析时可导致拒绝服务攻击。

Severity: 高

Patch Name: SysAid Help Desk拒绝服务漏洞的补丁

Patch Description:

SysAid Help Desk是一套基于Web的IT管理软件。SysAid Help Desk存在安全漏洞，允许远程攻击者利用agententry、/rdsmonitoringresponse或/androidactions URI的XML文档中引用实体，当应用解析时可导致拒绝服务攻击。目前，厂商已经发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description:

用户可参考如下厂商提供的安全公告获取补丁以修复该漏洞： https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk

Reference: http://seclists.org/fulldisclosure/2015/Jun/8

Impacted products

Name
SysAid Help Desk <=15.1

Show details on source website

JSON

To clipboard

{
  "bids": {
    "bid": {
      "bidNumber": "75038"
    }
  },
  "cves": {
    "cve": {
      "cveNumber": "CVE-2015-3000"
    }
  },
  "description": "SysAid Help Desk\u662f\u4e00\u5957\u57fa\u4e8eWeb\u7684IT\u7ba1\u7406\u8f6f\u4ef6\u3002\r\n\r\nSysAid Help Desk\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u5141\u8bb8\u8fdc\u7a0b\u653b\u51fb\u8005\u5229\u7528agententry\u3001/rdsmonitoringresponse\u6216/androidactions URI\u7684XML\u6587\u6863\u4e2d\u5f15\u7528\u5b9e\u4f53\uff0c\u5f53\u5e94\u7528\u89e3\u6790\u65f6\u53ef\u5bfc\u81f4\u62d2\u7edd\u670d\u52a1\u653b\u51fb\u3002",
  "discovererName": "Pedro Ribeiro",
  "formalWay": "\u7528\u6237\u53ef\u53c2\u8003\u5982\u4e0b\u5382\u5546\u63d0\u4f9b\u7684\u5b89\u5168\u516c\u544a\u83b7\u53d6\u8865\u4e01\u4ee5\u4fee\u590d\u8be5\u6f0f\u6d1e\uff1a\r\nhttps://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2015-03766",
  "openTime": "2015-06-12",
  "patchDescription": "SysAid Help Desk\u662f\u4e00\u5957\u57fa\u4e8eWeb\u7684IT\u7ba1\u7406\u8f6f\u4ef6\u3002SysAid Help Desk\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u5141\u8bb8\u8fdc\u7a0b\u653b\u51fb\u8005\u5229\u7528agententry\u3001/rdsmonitoringresponse\u6216/androidactions URI\u7684XML\u6587\u6863\u4e2d\u5f15\u7528\u5b9e\u4f53\uff0c\u5f53\u5e94\u7528\u89e3\u6790\u65f6\u53ef\u5bfc\u81f4\u62d2\u7edd\u670d\u52a1\u653b\u51fb\u3002\u76ee\u524d\uff0c\u5382\u5546\u5df2\u7ecf\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "SysAid Help Desk\u62d2\u7edd\u670d\u52a1\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": "SysAid Help Desk \u003c=15.1"
  },
  "referenceLink": "http://seclists.org/fulldisclosure/2015/Jun/8",
  "serverity": "\u9ad8",
  "submitTime": "2015-06-09",
  "title": "SysAid Help Desk\u62d2\u7edd\u670d\u52a1\u6f0f\u6d1e"
}

CVE-2015-3000 (GCVE-0-2015-3000)

Vulnerability from cvelistv5

Published

2015-06-08 14:00

Modified

2024-08-06 05:32

Severity ?

CWE

Summary

SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.

References

▼	URL	Tags
	http://seclists.org/fulldisclosure/2015/Jun/8	mailing-list, x_refsource_FULLDISC
	http://www.securityfocus.com/archive/1/535679/100/0/threaded	mailing-list, x_refsource_BUGTRAQ
	http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html	x_refsource_MISC
	http://www.securityfocus.com/bid/75038	vdb-entry, x_refsource_BID
	https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk	x_refsource_CONFIRM

Impacted products

	Vendor	Product	Version
	n/a	n/a	Version: n/a

Show details on NVD website

JSON

To clipboard

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            "url": "https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk"
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Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

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