cisco-sa-uccx-wcp-jjeqdt3s
Vulnerability from csaf_cisco
Published
2023-08-16 16:00
Modified
2023-08-16 16:00
Summary
Cisco Unified Contact Center Express Finesse Portal Web Cache Poisoning Vulnerability

Notes

Summary
A vulnerability in the Tomcat implementation for Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to cause a web cache poisoning attack on an affected device. This vulnerability is due to improper input validation of HTTP requests. An attacker could exploit this vulnerability by sending crafted HTTP requests to a specific API endpoint on the Unified CCX Finesse Portal. A successful exploit could allow the attacker to cause the internal WebProxy to redirect users to an attacker-controlled host. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
Vulnerable Products
At the time of publication, this vulnerability affected Cisco Unified CCX Finesse Portal. Note: This vulnerability is not exploitable if Cisco Unified CCX Finesse Portal is accessed through the Finesse desktop web application. An exploit is only possible through third-party web applications that use the Unified CCX APIs. For information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software ["#fs"] section of this advisory. See the Details section in the bug ID at the top of this advisory for the most complete and current information.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products ["#vp"] section of this advisory are known to be affected by this vulnerability. Cisco has confirmed that this vulnerability does not affect the following Cisco products: Packaged Contact Center Enterprise (Packaged CCE) Unified Contact Center Enterprise (Unified CCE)
Workarounds
There are no workarounds that address this vulnerability.
Fixed Software
When considering software upgrades ["https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page ["https://www.cisco.com/go/psirt"], to determine exposure and a complete upgrade solution. In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers. Fixed Releases At the time of publication, the release information in the following table was accurate. See the Details section in the bug ID at the top of this advisory for the most complete and current information. The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability. Cisco Unified CCX Release First Fixed Release Earlier than 12.5(1)SU03 ES02 12.5(1)SU03 ES02 The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.
Vulnerability Policy
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy ["http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
Exploitation and Public Announcements
The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
Source
Cisco would like to thank Ahmed Shaier and Michael Nady of BMB Egypt for reporting this vulnerability.
Legal Disclaimer
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME. A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.


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{
  "document": {
    "acknowledgments": [
      {
        "summary": "Cisco would like to thank Ahmed Shaier and Michael Nady of BMB Egypt for reporting this vulnerability."
      }
    ],
    "category": "csaf_security_advisory",
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    "notes": [
      {
        "category": "summary",
        "text": "A vulnerability in the Tomcat implementation for Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to cause a web cache poisoning attack on an affected device.\r\n\r\nThis vulnerability is due to improper input validation of HTTP requests. An attacker could exploit this vulnerability by sending crafted HTTP requests to a specific API endpoint on the Unified CCX Finesse Portal. A successful exploit could allow the attacker to cause the internal WebProxy to redirect users to an attacker-controlled host.\r\n\r\nCisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.\r\n\r\n",
        "title": "Summary"
      },
      {
        "category": "general",
        "text": "At the time of publication, this vulnerability affected Cisco Unified CCX Finesse Portal.\r\n\r\nNote: This vulnerability is not exploitable if Cisco Unified CCX Finesse Portal is accessed through the Finesse desktop web application. An exploit is only possible through third-party web applications that use the Unified CCX APIs.\r\n\r\nFor information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software [\"#fs\"] section of this advisory. See the Details section in the bug ID at the top of this advisory for the most complete and current information.",
        "title": "Vulnerable Products"
      },
      {
        "category": "general",
        "text": "Only products listed in the Vulnerable Products [\"#vp\"] section of this advisory are known to be affected by this vulnerability.\r\n\r\nCisco has confirmed that this vulnerability does not affect the following Cisco products:\r\n\r\nPackaged Contact Center Enterprise (Packaged CCE)\r\nUnified Contact Center Enterprise (Unified CCE)",
        "title": "Products Confirmed Not Vulnerable"
      },
      {
        "category": "general",
        "text": "There are no workarounds that address this vulnerability.",
        "title": "Workarounds"
      },
      {
        "category": "general",
        "text": "When considering software upgrades [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page [\"https://www.cisco.com/go/psirt\"], to determine exposure and a complete upgrade solution.\r\n\r\nIn all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.\r\n      Fixed Releases\r\nAt the time of publication, the release information in the following table was accurate. See the Details section in the bug ID at the top of this advisory for the most complete and current information.\r\n\r\nThe left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.\r\n        Cisco Unified CCX Release  First Fixed Release          Earlier than 12.5(1)SU03 ES02  12.5(1)SU03 ES02\r\nThe Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.",
        "title": "Fixed Software"
      },
      {
        "category": "general",
        "text": "To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy [\"http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html\"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.",
        "title": "Vulnerability Policy"
      },
      {
        "category": "general",
        "text": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.",
        "title": "Exploitation and Public Announcements"
      },
      {
        "category": "general",
        "text": "Cisco would like to thank Ahmed Shaier and Michael Nady of BMB Egypt for reporting this vulnerability.",
        "title": "Source"
      },
      {
        "category": "legal_disclaimer",
        "text": "THIS DOCUMENT IS PROVIDED ON AN \"AS IS\" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.\r\n\r\nA standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.",
        "title": "Legal Disclaimer"
      }
    ],
    "publisher": {
      "category": "vendor",
      "contact_details": "psirt@cisco.com",
      "issuing_authority": "Cisco PSIRT",
      "name": "Cisco",
      "namespace": "https://wwww.cisco.com"
    },
    "references": [
      {
        "category": "self",
        "summary": "Cisco Unified Contact Center Express Finesse Portal Web Cache Poisoning Vulnerability",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-wcp-JJeqDT3S"
      },
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        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      },
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        "url": "http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html"
      }
    ],
    "title": "Cisco Unified Contact Center Express Finesse Portal Web Cache Poisoning Vulnerability",
    "tracking": {
      "current_release_date": "2023-08-16T16:00:00+00:00",
      "generator": {
        "date": "2024-05-10T23:25:28+00:00",
        "engine": {
          "name": "TVCE"
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      "id": "cisco-sa-uccx-wcp-JJeqDT3S",
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      "revision_history": [
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          "number": "1.0.0",
          "summary": "Initial public release."
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      "status": "final",
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  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "category": "product_family",
            "name": "Cisco Unified Contact Center Express",
            "product": {
              "name": "Cisco Unified Contact Center Express ",
              "product_id": "CSAFPID-92631"
            }
          }
        ],
        "category": "vendor",
        "name": "Cisco"
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  },
  "vulnerabilities": [
    {
      "cve": "CVE-2023-20232",
      "ids": [
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwf21186"
        }
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      "notes": [
        {
          "category": "other",
          "text": "Complete.",
          "title": "Affected Product Comprehensiveness"
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      },
      "release_date": "2023-08-16T16:00:00+00:00",
      "remediations": [
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      "scores": [
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            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N",
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          "products": [
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          ]
        }
      ],
      "title": "Cisco Finesse Reverse Proxy Web Cache Poisoning Vulnerability"
    }
  ]
}


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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
  • Confirmed: The vulnerability is confirmed from an analyst perspective.
  • Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
  • Patched: This vulnerability was successfully patched by the user reporting the sighting.
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  • Not patched: This vulnerability was not successfully patched by the user reporting the sighting.