{
  "document": {
    "acknowledgments": [
      {
        "summary": "This vulnerability was found during the resolution of a Cisco TAC support case."
      }
    ],
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "notes": [
      {
        "category": "summary",
        "text": "A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to redirect a user to an undesired web page.\r\n\r\nThis vulnerability is due to improper input validation of the URL parameters in an HTTP request that is sent to an affected system. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to cause the interface to redirect the user to a specific, malicious URL. This type of vulnerability is known as an open redirect and is used in phishing attacks that get users to unknowingly visit malicious sites.\r\n\r\nThere are no workarounds that address this vulnerability.\r\n\r\nThis advisory is available at the following link:\r\nhttps://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-opn-rdrct-epDeh7R [\"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-opn-rdrct-epDeh7R\"]",
        "title": "Summary"
      },
      {
        "category": "general",
        "text": "At the time of publication, this vulnerability affected Cisco Finesse releases 12.6(1) and earlier.\r\n\r\nThe following Cisco products that may be bundled with Cisco Finesse are also affected by this vulnerability:\r\n\r\nUnified Contact Center Express (Unified CCX)\r\nUnified Contact Center Enterprise (Unified CCE)\r\nPackaged Contact Center Enterprise (Packaged CCE)\r\n\r\nSee the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.",
        "title": "Vulnerable Products"
      },
      {
        "category": "general",
        "text": "Only products listed in the Vulnerable Products [\"#vp\"] section of this advisory are known to be affected by this vulnerability.",
        "title": "Products Confirmed Not Vulnerable"
      },
      {
        "category": "general",
        "text": "There are no workarounds that address this vulnerability.",
        "title": "Workarounds"
      },
      {
        "category": "general",
        "text": "When considering software upgrades [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page [\"https://www.cisco.com/go/psirt\"], to determine exposure and a complete upgrade solution.\r\n\r\nIn all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.\r\n      Fixed Releases\r\nFor information about fixed software releases, see the Details section in the bug ID(s) at the top of this advisory.",
        "title": "Fixed Software"
      },
      {
        "category": "general",
        "text": "To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html\"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.",
        "title": "Vulnerability Policy"
      },
      {
        "category": "general",
        "text": "The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.",
        "title": "Exploitation and Public Announcements"
      },
      {
        "category": "general",
        "text": "This vulnerability was found during the resolution of a Cisco TAC support case.",
        "title": "Source"
      },
      {
        "category": "legal_disclaimer",
        "text": "THIS DOCUMENT IS PROVIDED ON AN \"AS IS\" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.\r\n\r\nA standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.",
        "title": "Legal Disclaimer"
      }
    ],
    "publisher": {
      "category": "vendor",
      "contact_details": "Emergency Support:\r\n+1 877 228 7302 (toll-free within North America)\r\n+1 408 525 6532 (International direct-dial)\r\nNon-emergency Support:\r\nEmail: psirt@cisco.com\r\nSupport requests that are received via e-mail are typically acknowledged within 48 hours.",
      "issuing_authority": "Cisco product security incident response is the responsibility of the Cisco Product Security Incident Response Team (PSIRT). The Cisco PSIRT is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that is related to Cisco products and networks. The on-call Cisco PSIRT works 24x7 with Cisco customers, independent security researchers, consultants, industry organizations, and other vendors to identify possible security issues with Cisco products and networks.\r\nMore information can be found in Cisco Security Vulnerability Policy available at https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html",
      "name": "Cisco",
      "namespace": "https://wwww.cisco.com"
    },
    "references": [
      {
        "category": "self",
        "summary": "Cisco Finesse Open Redirect Vulnerability",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-opn-rdrct-epDeh7R"
      },
      {
        "category": "external",
        "summary": "Cisco Security Vulnerability Policy",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      },
      {
        "category": "external",
        "summary": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-opn-rdrct-epDeh7R",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-opn-rdrct-epDeh7R"
      },
      {
        "category": "external",
        "summary": "considering software upgrades",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"
      },
      {
        "category": "external",
        "summary": "Cisco\u0026nbsp;Security Advisories page",
        "url": "https://www.cisco.com/go/psirt"
      },
      {
        "category": "external",
        "summary": "Security Vulnerability Policy",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      }
    ],
    "title": "Cisco Finesse Open Redirect Vulnerability",
    "tracking": {
      "current_release_date": "2021-05-19T16:00:00+00:00",
      "generator": {
        "date": "2022-10-22T03:08:25+00:00",
        "engine": {
          "name": "TVCE"
        }
      },
      "id": "cisco-sa-finesse-opn-rdrct-epDeh7R",
      "initial_release_date": "2021-05-19T16:00:00+00:00",
      "revision_history": [
        {
          "date": "2021-05-18T14:15:04+00:00",
          "number": "1.0.0",
          "summary": "Initial public release."
        }
      ],
      "status": "final",
      "version": "1.0.0"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "category": "product_family",
            "name": "Cisco Unified Contact Center Express",
            "product": {
              "name": "Cisco Unified Contact Center Express ",
              "product_id": "CSAFPID-92631"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Finesse",
            "product": {
              "name": "Cisco Finesse ",
              "product_id": "CSAFPID-193469"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Packaged Contact Center Enterprise",
            "product": {
              "name": "Cisco Packaged Contact Center Enterprise ",
              "product_id": "CSAFPID-244955"
            }
          }
        ],
        "category": "vendor",
        "name": "Cisco"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2021-1358",
      "ids": [
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCvw09349"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCvy20396"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCvy20394"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCvy20403"
        }
      ],
      "notes": [
        {
          "category": "other",
          "text": "Complete.",
          "title": "Affected Product Comprehensiveness"
        }
      ],
      "product_status": {
        "known_affected": [
          "CSAFPID-193469",
          "CSAFPID-92631",
          "CSAFPID-244955"
        ]
      },
      "release_date": "2021-05-19T16:00:00+00:00",
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "Cisco has released software updates that address this vulnerability.",
          "product_ids": [
            "CSAFPID-244955",
            "CSAFPID-193469",
            "CSAFPID-92631"
          ],
          "url": "https://software.cisco.com"
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 4.7,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:N/I:L/A:N",
            "version": "3.1"
          },
          "products": [
            "CSAFPID-193469",
            "CSAFPID-92631",
            "CSAFPID-244955"
          ]
        }
      ],
      "title": "Cisco Finesse Open Redirect Vulnerability"
    }
  ]
}