CVE-2021-35232 (GCVE-0-2021-35232)

Vulnerability from cvelistv5 – Published: 2021-12-27 18:48 – Updated: 2024-09-17 03:44
VLAI Shadowserver KEVIntel
Title
Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
Summary
Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.
CWE
  • CWE-798 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Affected: 12.7.7 and previous versions , < 12.7.7 HF 1 (custom)
Create a notification for this product.
Date Public
2021-12-21 16:00
Credits
Shubham Shah
Shadowserver
Known Exploited Vulnerability - GCVE BCP-07 Compliant

Vulnerability ID: CVE-2021-35232

Status: Confirmed

Status Updated: 2025-09-01 00:00 UTC

Exploited: Yes


Characteristics
Severity: 61.0

Timestamps
First Seen: 2025-07-29
Asserted: 2025-07-29
Last Seen: 2025-09-01

Scope
Asset Exposure: ['internet-facing']
Notes: Affected: SolarWinds / SolarWinds Web Help Desk | Class: other-software | Severity: Medium (CVSS 6.1) | IoT: no | In CISA KEV: no | Honeypot connections on 2025-09-01: 7

Evidence

Type: Honeypot

Signal: In The Wild Attempts

Confidence: 70%

Source: shadowserver


Details
1D 2
Iot no
Feed Shadowserver Foundation honeypot/exploited-vulnerabilities
Type http-scan
Class other-software
7D Avg 1
Vendor SolarWinds
30D Avg 0
90D Avg 0
Product SolarWinds Web Help Desk
Cisa Kev no
Connections 7
Observation Date 2025-09-01
Vulnerability Class CVSS
Vulnerability Score 6.1
Vulnerability Severity Medium

References

Created: 2026-06-30 10:21 UTC | Updated: 2026-06-30 11:39 UTC
KEVIntel
Known Exploited Vulnerability - GCVE BCP-07 Compliant

Vulnerability ID: CVE-2021-35232

Status: Confirmed

Status Updated: 2021-12-27 18:48 UTC

Exploited: Yes


Timestamps
First Seen: 2021-12-27
Asserted: 2021-12-27

Scope
Notes: KEVIntel entry: Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries | Affected: SolarWinds / Web Help Desk | CVSS: 6.8 (MEDIUM) | Used in malware: unknown | Not yet in CISA KEV: True

Evidence

Type: Public Report

Signal: Successful Exploitation

Confidence: 70%

Source: kevintel


Details
Feed KEVIntel (kevintel.com)
Title Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
Vendor SolarWinds
Product Web Help Desk
Added Date 2021-12-27T18:48:18.000Z
Cvss Score 6.8
Epss Score None
Cvss Severity MEDIUM
Epss Percentile None
Used In Malware unknown
Ahead Of Cisa Kev None
Not Yet In Cisa Kev True

References

Created: 2026-06-23 14:06 UTC | Updated: 2026-07-10 06:14 UTC
Show details on NVD website

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T00:33:51.242Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232"
          },
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "lessThan": "12.7.7 HF 1",
              "status": "affected",
              "version": "12.7.7 and previous versions",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Shubham Shah"
        }
      ],
      "datePublic": "2021-12-21T16:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cp\u003eHard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.\u003c/p\u003e"
            }
          ],
          "value": "Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "LOCAL",
            "availabilityImpact": "NONE",
            "baseScore": 6.8,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-798",
              "description": "CWE-798: Exposure of Sensitive Information to an Unauthorized Actor",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-03T20:30:17.665Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232"
        },
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cp\u003eSolarWinds advises the customers to upgrade to the latest Web Help Desk 12.7.7 Hotfix 1 product release once it becomes generally available.\u003c/p\u003e"
            }
          ],
          "value": "SolarWinds advises the customers to upgrade to the latest Web Help Desk 12.7.7 Hotfix 1 product release once it becomes generally available."
        }
      ],
      "source": {
        "defect": [
          "CVE-2021-35232"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "psirt@solarwinds.com",
          "DATE_PUBLIC": "2021-12-22T15:45:00.000Z",
          "ID": "CVE-2021-35232",
          "STATE": "PUBLIC",
          "TITLE": "Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "Web Help Desk",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003c",
                            "version_name": "12.7.7 and previous versions",
                            "version_value": "12.7.7 HF 1"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "SolarWinds"
              }
            ]
          }
        },
        "credit": [
          {
            "lang": "eng",
            "value": "Shubham Shah"
          }
        ],
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database."
            }
          ]
        },
        "generator": {
          "engine": "Vulnogram 0.0.9"
        },
        "impact": {
          "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "LOCAL",
            "availabilityImpact": "NONE",
            "baseScore": 6.8,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N",
            "version": "3.1"
          }
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "CWE-200: Exposure of Sensitive Information to an Unauthorized Actor"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232",
              "refsource": "MISC",
              "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232"
            },
            {
              "name": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US",
              "refsource": "MISC",
              "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US"
            }
          ]
        },
        "solution": [
          {
            "lang": "en",
            "value": "SolarWinds advises the customers to upgrade to the latest Web Help Desk 12.7.7 Hotfix 1 product release once it becomes generally available."
          }
        ],
        "source": {
          "defect": [
            "CVE-2021-35232"
          ],
          "discovery": "EXTERNAL"
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2021-35232",
    "datePublished": "2021-12-27T18:48:18.158Z",
    "dateReserved": "2021-06-22T00:00:00.000Z",
    "dateUpdated": "2024-09-17T03:44:02.601Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2021-35232",
      "date": "2026-07-13",
      "epss": "0.003",
      "percentile": "0.21834"
    },
    "fkie_nvd": {
      "configurations": "[{\"nodes\": [{\"operator\": \"OR\", \"negate\": false, \"cpeMatch\": [{\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*\", \"versionEndIncluding\": \"12.7.6\", \"matchCriteriaId\": \"53DE7A1A-2EF0-4757-AF6B-70839D4BA698\"}]}]}]",
      "descriptions": "[{\"lang\": \"en\", \"value\": \"Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.\"}, {\"lang\": \"es\", \"value\": \"Se han detectado credenciales embebidas en el producto SolarWinds Web Help Desk. Mediante estas credenciales, el atacante con acceso local a la m\\u00e1quina anfitriona de Web Help Desk permite ejecutar consultas HQL arbitrarias contra la base de datos y aprovechar la vulnerabilidad para robar los hashes de las contrase\\u00f1as de los usuarios o insertar datos arbitrarios en la base de datos\"}]",
      "id": "CVE-2021-35232",
      "lastModified": "2024-11-21T06:12:06.813",
      "metrics": "{\"cvssMetricV31\": [{\"source\": \"psirt@solarwinds.com\", \"type\": \"Secondary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N\", \"baseScore\": 6.8, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"LOCAL\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"NONE\", \"userInteraction\": \"NONE\", \"scope\": \"UNCHANGED\", \"confidentialityImpact\": \"HIGH\", \"integrityImpact\": \"LOW\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 2.5, \"impactScore\": 4.2}, {\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N\", \"baseScore\": 6.1, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"LOCAL\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"LOW\", \"userInteraction\": \"NONE\", \"scope\": \"UNCHANGED\", \"confidentialityImpact\": \"HIGH\", \"integrityImpact\": \"LOW\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 1.8, \"impactScore\": 4.2}], \"cvssMetricV2\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"2.0\", \"vectorString\": \"AV:L/AC:L/Au:N/C:P/I:P/A:N\", \"baseScore\": 3.6, \"accessVector\": \"LOCAL\", \"accessComplexity\": \"LOW\", \"authentication\": \"NONE\", \"confidentialityImpact\": \"PARTIAL\", \"integrityImpact\": \"PARTIAL\", \"availabilityImpact\": \"NONE\"}, \"baseSeverity\": \"LOW\", \"exploitabilityScore\": 3.9, \"impactScore\": 4.9, \"acInsufInfo\": false, \"obtainAllPrivilege\": false, \"obtainUserPrivilege\": false, \"obtainOtherPrivilege\": false, \"userInteractionRequired\": false}]}",
      "published": "2021-12-27T19:15:08.290",
      "references": "[{\"url\": \"https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US\", \"source\": \"psirt@solarwinds.com\", \"tags\": [\"Release Notes\", \"Vendor Advisory\"]}, {\"url\": \"https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232\", \"source\": \"psirt@solarwinds.com\", \"tags\": [\"Vendor Advisory\"]}, {\"url\": \"https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Release Notes\", \"Vendor Advisory\"]}, {\"url\": \"https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Vendor Advisory\"]}]",
      "sourceIdentifier": "psirt@solarwinds.com",
      "vulnStatus": "Modified",
      "weaknesses": "[{\"source\": \"psirt@solarwinds.com\", \"type\": \"Secondary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-798\"}]}, {\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-798\"}]}]"
    },
    "nvd": "{\"cve\":{\"id\":\"CVE-2021-35232\",\"sourceIdentifier\":\"psirt@solarwinds.com\",\"published\":\"2021-12-27T19:15:08.290\",\"lastModified\":\"2024-11-21T06:12:06.813\",\"vulnStatus\":\"Modified\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.\"},{\"lang\":\"es\",\"value\":\"Se han detectado credenciales embebidas en el producto SolarWinds Web Help Desk. Mediante estas credenciales, el atacante con acceso local a la m\u00e1quina anfitriona de Web Help Desk permite ejecutar consultas HQL arbitrarias contra la base de datos y aprovechar la vulnerabilidad para robar los hashes de las contrase\u00f1as de los usuarios o insertar datos arbitrarios en la base de datos\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"psirt@solarwinds.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N\",\"baseScore\":6.8,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"LOCAL\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"HIGH\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.5,\"impactScore\":4.2},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N\",\"baseScore\":6.1,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"LOCAL\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"HIGH\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":1.8,\"impactScore\":4.2}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:L/AC:L/Au:N/C:P/I:P/A:N\",\"baseScore\":3.6,\"accessVector\":\"LOCAL\",\"accessComplexity\":\"LOW\",\"authentication\":\"NONE\",\"confidentialityImpact\":\"PARTIAL\",\"integrityImpact\":\"PARTIAL\",\"availabilityImpact\":\"NONE\"},\"baseSeverity\":\"LOW\",\"exploitabilityScore\":3.9,\"impactScore\":4.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":false}]},\"weaknesses\":[{\"source\":\"psirt@solarwinds.com\",\"type\":\"Secondary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-798\"}]},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-798\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*\",\"versionEndIncluding\":\"12.7.6\",\"matchCriteriaId\":\"53DE7A1A-2EF0-4757-AF6B-70839D4BA698\"}]}]}],\"references\":[{\"url\":\"https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US\",\"source\":\"psirt@solarwinds.com\",\"tags\":[\"Release Notes\",\"Vendor Advisory\"]},{\"url\":\"https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232\",\"source\":\"psirt@solarwinds.com\",\"tags\":[\"Vendor Advisory\"]},{\"url\":\"https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Release Notes\",\"Vendor Advisory\"]},{\"url\":\"https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Vendor Advisory\"]}]}}",
    "redhat_vex": {
      "current_release_date": "2026-03-27T13:51:57+00:00",
      "cve": "CVE-2021-35232",
      "id": "CVE-2021-35232",
      "initial_release_date": "2021-12-21T16:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2021/cve-2021-35232.json",
      "version": "3"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Loading…

Detection rules are retrieved from Rulezet.

Loading…

Loading…