All the vulnerabilites related to OTRS AG - OTRS
cve-2020-1765
Vulnerability from cvelistv5
Published
2020-01-10 15:08
Modified
2024-09-16 22:15
Severity ?
EPSS score ?
Summary
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 5.0.x version 5.0.39 and prior versions Version: 6.0.x version 6.0.24 and prior versions |
||||
|
|||||||
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cve-2024-6540
Vulnerability from cvelistv5
Published
2024-07-15 07:13
Modified
2024-08-01 21:41
Severity ?
EPSS score ?
Summary
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
References
Impacted products
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cve-2022-39049
Vulnerability from cvelistv5
Published
2022-09-05 06:40
Modified
2024-09-16 23:10
Severity ?
EPSS score ?
Summary
An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-10/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x < Version: 8.0.x < |
||||
|
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cve-2021-36100
Vulnerability from cvelistv5
Published
2022-03-21 09:15
Modified
2024-09-17 02:00
Severity ?
EPSS score ?
Summary
Specially crafted string in OTRS system configuration can allow the execution of any system command.
References
Impacted products
| Vendor | Product | Version | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 8.0.x < Version: 7.0.x < |
||||||||||||
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cve-2021-21439
Vulnerability from cvelistv5
Published
2021-06-14 07:55
Modified
2024-09-16 19:52
Severity ?
EPSS score ?
Summary
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < 6.0.x* |
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cve-2023-1248
Vulnerability from cvelistv5
Published
2023-03-20 08:19
Modified
2024-08-02 05:40
Severity ?
EPSS score ?
Summary
Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x |
||||
|
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cve-2023-38057
Vulnerability from cvelistv5
Published
2023-07-24 08:27
Modified
2024-10-17 13:02
Severity ?
EPSS score ?
Summary
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent.
This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x |
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|
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cve-2024-23790
Vulnerability from cvelistv5
Published
2024-01-29 09:21
Modified
2024-08-01 23:13
Severity ?
EPSS score ?
Summary
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2024-01/ | vendor-advisory |
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cve-2021-36094
Vulnerability from cvelistv5
Published
2021-09-06 13:15
Modified
2024-09-16 19:09
Severity ?
EPSS score ?
Summary
It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-17/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < 6.0.x* |
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cve-2021-36091
Vulnerability from cvelistv5
Published
2021-07-26 04:25
Modified
2024-09-16 17:59
Severity ?
EPSS score ?
Summary
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < 6.0.x* |
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cve-2024-23791
Vulnerability from cvelistv5
Published
2024-01-29 09:21
Modified
2024-08-01 23:13
Severity ?
EPSS score ?
Summary
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2024-02/ | vendor-advisory |
Impacted products
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cve-2022-32739
Vulnerability from cvelistv5
Published
2022-06-13 08:00
Modified
2024-09-17 02:47
Severity ?
EPSS score ?
Summary
When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-07/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x < Version: 8.0.x < |
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cve-2023-38059
Vulnerability from cvelistv5
Published
2023-10-16 08:10
Modified
2024-09-16 16:56
Severity ?
EPSS score ?
Summary
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x |
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cve-2021-36095
Vulnerability from cvelistv5
Published
2021-09-06 13:15
Modified
2024-09-16 17:58
Severity ?
EPSS score ?
Summary
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-18/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < unspecified |
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cve-2022-0473
Vulnerability from cvelistv5
Published
2022-02-07 10:25
Modified
2024-09-16 23:01
Severity ?
EPSS score ?
Summary
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-01/ | x_refsource_CONFIRM |
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cve-2022-39052
Vulnerability from cvelistv5
Published
2022-10-17 08:55
Modified
2024-09-16 18:33
Severity ?
EPSS score ?
Summary
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x < Version: 8.0.x < |
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cve-2023-6254
Vulnerability from cvelistv5
Published
2023-11-27 09:44
Modified
2024-10-15 17:45
Severity ?
EPSS score ?
Summary
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response-
This issue affects OTRS: from 8.0.X through 8.0.37.
References
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cve-2020-1773
Vulnerability from cvelistv5
Published
2020-03-27 12:47
Modified
2024-09-16 23:27
Severity ?
EPSS score ?
Summary
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
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cve-2020-1768
Vulnerability from cvelistv5
Published
2020-02-07 15:42
Modified
2024-09-16 19:09
Severity ?
EPSS score ?
Summary
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2020-04/ | x_refsource_CONFIRM |
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cve-2024-43442
Vulnerability from cvelistv5
Published
2024-08-26 08:42
Modified
2024-08-26 15:27
Severity ?
EPSS score ?
Summary
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x Version: 2023.x Version: 2024.x |
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cve-2023-5422
Vulnerability from cvelistv5
Published
2023-10-16 08:10
Modified
2024-09-16 17:02
Severity ?
EPSS score ?
Summary
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the
SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate
satisfies all necessary security requirements.
This could allow an
attacker to use an invalid certificate to claim to be a trusted host,
use expired certificates, or conduct other attacks that could be
detected if the certificate is properly validated.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x |
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cve-2022-4427
Vulnerability from cvelistv5
Published
2022-12-19 08:09
Modified
2024-08-03 01:41
Severity ?
EPSS score ?
Summary
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice
This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.1 Version: 8.0.1 |
||||
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cve-2020-1778
Vulnerability from cvelistv5
Published
2020-11-23 15:32
Modified
2024-09-16 23:40
Severity ?
EPSS score ?
Summary
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2020-16/ | x_refsource_CONFIRM |
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},
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cve-2024-23792
Vulnerability from cvelistv5
Published
2024-01-29 09:20
Modified
2024-11-12 21:47
Severity ?
EPSS score ?
Summary
When adding attachments to ticket comments,
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2024-03/ | vendor-advisory |
Impacted products
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cve-2021-21435
Vulnerability from cvelistv5
Published
2021-02-08 10:55
Modified
2024-09-16 22:35
Severity ?
EPSS score ?
Summary
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-02/ | x_refsource_CONFIRM |
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cve-2020-1767
Vulnerability from cvelistv5
Published
2020-01-10 15:09
Modified
2024-09-16 16:33
Severity ?
EPSS score ?
Summary
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.x version 6.0.24 and prior versions |
||||
|
|||||||
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],
"url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
},
{
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],
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}
],
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"lang": "en",
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"value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/5f488fd6c809064ee49def3a432030258d211570"
}
],
"source": {
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"defect": [
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],
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},
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cve-2021-36096
Vulnerability from cvelistv5
Published
2021-09-06 14:50
Modified
2024-09-16 18:34
Severity ?
EPSS score ?
Summary
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-10/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < 6.0.x* |
||||
|
|||||||
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cve-2020-1770
Vulnerability from cvelistv5
Published
2020-03-27 12:47
Modified
2024-09-17 01:11
Severity ?
EPSS score ?
Summary
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 5.0.x < Version: 6.0.x < |
||||
|
|||||||
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cve-2021-21438
Vulnerability from cvelistv5
Published
2021-03-22 08:50
Modified
2024-09-17 01:46
Severity ?
EPSS score ?
Summary
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-08/ | x_refsource_MISC |
Impacted products
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]
}
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}
],
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}
],
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cve-2022-39051
Vulnerability from cvelistv5
Published
2022-09-05 06:40
Modified
2024-09-16 17:18
Severity ?
EPSS score ?
Summary
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-12/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x 7.0.36 Version: 8.0.x 8.0.24 |
||||
|
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cve-2021-36097
Vulnerability from cvelistv5
Published
2021-10-18 07:00
Modified
2024-09-16 22:51
Severity ?
EPSS score ?
Summary
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
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| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-20/ | x_refsource_CONFIRM |
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cve-2022-32741
Vulnerability from cvelistv5
Published
2022-06-13 08:01
Modified
2024-09-16 16:43
Severity ?
EPSS score ?
Summary
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
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| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-09/ | x_refsource_CONFIRM |
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cve-2024-43443
Vulnerability from cvelistv5
Published
2024-08-26 08:42
Modified
2024-08-26 14:55
Severity ?
EPSS score ?
Summary
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x Version: 2023.x Version: 2024.x |
||||
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cve-2022-32740
Vulnerability from cvelistv5
Published
2022-06-13 08:00
Modified
2024-09-16 19:09
Severity ?
EPSS score ?
Summary
A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-08/ | x_refsource_CONFIRM |
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cve-2023-38056
Vulnerability from cvelistv5
Published
2023-07-24 08:27
Modified
2024-10-23 17:49
Severity ?
EPSS score ?
Summary
Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x |
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cve-2020-1775
Vulnerability from cvelistv5
Published
2020-06-08 15:29
Modified
2024-09-16 22:30
Severity ?
EPSS score ?
Summary
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2020-12/ | x_refsource_MISC |
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cve-2023-38058
Vulnerability from cvelistv5
Published
2023-07-24 08:28
Modified
2024-10-17 13:03
Severity ?
EPSS score ?
Summary
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission.
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References
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cve-2023-5421
Vulnerability from cvelistv5
Published
2023-10-16 08:10
Modified
2024-09-16 16:55
Severity ?
EPSS score ?
Summary
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x |
||||
|
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cve-2022-1004
Vulnerability from cvelistv5
Published
2022-03-21 09:15
Modified
2024-09-17 02:32
Severity ?
EPSS score ?
Summary
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-06/ | x_refsource_CONFIRM |
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cve-2020-1771
Vulnerability from cvelistv5
Published
2020-03-27 12:47
Modified
2024-09-17 03:28
Severity ?
EPSS score ?
Summary
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.x < |
||||
|
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cve-2021-36092
Vulnerability from cvelistv5
Published
2021-07-26 04:25
Modified
2024-09-17 03:02
Severity ?
EPSS score ?
Summary
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-15/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < 6.0.x* |
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|
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cve-2023-38060
Vulnerability from cvelistv5
Published
2023-07-24 08:28
Modified
2024-10-17 13:03
Severity ?
EPSS score ?
Summary
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x |
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cve-2024-43444
Vulnerability from cvelistv5
Published
2024-08-26 08:42
Modified
2024-08-29 07:36
Severity ?
EPSS score ?
Summary
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x Version: 2023.x Version: 2024.x |
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cve-2020-1777
Vulnerability from cvelistv5
Published
2020-10-15 18:52
Modified
2024-09-17 01:16
Severity ?
EPSS score ?
Summary
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2020-15/ | x_refsource_CONFIRM |
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cve-2023-2534
Vulnerability from cvelistv5
Published
2023-05-08 07:29
Modified
2024-08-02 06:26
Severity ?
EPSS score ?
Summary
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via
ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation
and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
References
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cve-2021-21440
Vulnerability from cvelistv5
Published
2021-07-26 04:25
Modified
2024-09-16 17:43
Severity ?
EPSS score ?
Summary
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < 6.0.x* |
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|
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cve-2020-1772
Vulnerability from cvelistv5
Published
2020-03-27 12:47
Modified
2024-09-16 23:25
Severity ?
EPSS score ?
Summary
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 5.0.x < Version: 6.0.x < |
||||
|
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}
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],
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cve-2020-1774
Vulnerability from cvelistv5
Published
2020-04-28 13:54
Modified
2024-09-16 18:13
Severity ?
EPSS score ?
Summary
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.x <= 6.0.27 Version: 5.0.x <= 5.0.42 |
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|
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},
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"name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
"tags": [
"mailing-list",
"x_transferred"
],
"url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"tags": [
"mailing-list",
"x_transferred"
],
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
],
"title": "CVE Program Container"
}
],
"cna": {
"affected": [
{
"product": "((OTRS)) Community Edition",
"vendor": "OTRS AG",
"versions": [
{
"status": "affected",
"version": "6.0.x \u003c= 6.0.27"
},
{
"status": "affected",
"version": "5.0.x \u003c= 5.0.42"
}
]
},
{
"product": "OTRS",
"vendor": "OTRS AG",
"versions": [
{
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"version": "7.0.x \u003c= 7.0.16"
}
]
}
],
"credits": [
{
"lang": "en",
"value": "Matthias Terlinde"
}
],
"datePublic": "2020-04-27T00:00:00",
"descriptions": [
{
"lang": "en",
"value": "When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it\u0027s possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 4.5,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"privilegesRequired": "HIGH",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N",
"version": "3.1"
}
}
],
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{
"descriptions": [
{
"cweId": "CWE-201",
"description": "CWE-201 Information Exposure Through Sent Data",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
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"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
"shortName": "OTRS"
},
"references": [
{
"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-11/"
},
{
"name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
"tags": [
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],
"url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
},
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"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"tags": [
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}
],
"solutions": [
{
"lang": "en",
"value": "Upgrade to OTRS 7.0.17, ((OTRS)) Community Edition 6.0.28\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/ff725cbea77f03fa296bb13f93f5b07086920342\nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/fb0e6131e79aa2ba9c7acbd16f4ee4e73289f64b"
}
],
"source": {
"advisory": "OSA-2020-11",
"defect": [
"2020021442001602"
],
"discovery": "USER"
},
"title": "Information disclosure",
"x_generator": {
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}
}
},
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"assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
"assignerShortName": "OTRS",
"cveId": "CVE-2020-1774",
"datePublished": "2020-04-28T13:54:26.180850Z",
"dateReserved": "2019-11-29T00:00:00",
"dateUpdated": "2024-09-16T18:13:37.691Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}
cve-2020-1776
Vulnerability from cvelistv5
Published
2020-07-20 21:04
Modified
2024-09-17 00:26
Severity ?
EPSS score ?
Summary
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.x < |
||||
|
|||||||
{
"containers": {
"adp": [
{
"providerMetadata": {
"dateUpdated": "2024-08-04T06:46:30.918Z",
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE"
},
"references": [
{
"tags": [
"x_transferred"
],
"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-13/"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"tags": [
"mailing-list",
"x_transferred"
],
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
],
"title": "CVE Program Container"
}
],
"cna": {
"affected": [
{
"product": "((OTRS)) Community Edition",
"vendor": "OTRS AG",
"versions": [
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"lessThanOrEqual": "6.0.28",
"status": "affected",
"version": "6.0.x",
"versionType": "custom"
}
]
},
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"product": "OTRS",
"vendor": "OTRS AG",
"versions": [
{
"lessThanOrEqual": "7.0.18",
"status": "affected",
"version": "7.0.x",
"versionType": "custom"
},
{
"lessThanOrEqual": "8.0.4",
"status": "affected",
"version": "8.0.x",
"versionType": "custom"
}
]
}
],
"credits": [
{
"lang": "en",
"value": "Marvin Voormann"
}
],
"datePublic": "2020-07-20T00:00:00",
"descriptions": [
{
"lang": "en",
"value": "When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 3.5,
"baseSeverity": "LOW",
"confidentialityImpact": "LOW",
"integrityImpact": "NONE",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-613",
"description": "CWE-613 Insufficient Session Expiration",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2023-08-31T02:07:12.227150",
"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
"shortName": "OTRS"
},
"references": [
{
"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-13/"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"tags": [
"mailing-list"
],
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
],
"solutions": [
{
"lang": "en",
"value": "Upgrade to OTRS 8.0.5, OTRS 7.0.19, ((OTRS)) Community Edition 6.0.29\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/4514f95f747be368c3dc9a9452ff9aa66506648d"
}
],
"source": {
"advisory": "OSA-2020-13",
"defect": [
"2020052042004084"
],
"discovery": "INTERNAL"
},
"title": "Invalidating or changing user does not invalidate session",
"x_generator": {
"engine": "Vulnogram 0.0.9"
}
}
},
"cveMetadata": {
"assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
"assignerShortName": "OTRS",
"cveId": "CVE-2020-1776",
"datePublished": "2020-07-20T21:04:19.291845Z",
"dateReserved": "2019-11-29T00:00:00",
"dateUpdated": "2024-09-17T00:26:58.722Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}
cve-2021-21441
Vulnerability from cvelistv5
Published
2021-06-16 09:50
Modified
2024-09-16 16:23
Severity ?
EPSS score ?
Summary
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < 6.0.x* |
||||
|
|||||||
{
"containers": {
"adp": [
{
"providerMetadata": {
"dateUpdated": "2024-08-03T18:16:22.242Z",
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE"
},
"references": [
{
"tags": [
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],
"url": "https://otrs.com/release-notes/otrs-security-advisory-2021-11/"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"tags": [
"mailing-list",
"x_transferred"
],
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
],
"title": "CVE Program Container"
}
],
"cna": {
"affected": [
{
"product": "((OTRS)) Community Edition",
"vendor": "OTRS AG",
"versions": [
{
"lessThan": "6.0.x*",
"status": "affected",
"version": "6.0.1",
"versionType": "custom"
}
]
},
{
"product": "OTRS",
"vendor": "OTRS AG",
"versions": [
{
"lessThanOrEqual": "7.0.26",
"status": "affected",
"version": "7.0.x",
"versionType": "custom"
}
]
}
],
"datePublic": "2021-06-16T00:00:00",
"descriptions": [
{
"lang": "en",
"value": "There is a XSS vulnerability in the ticket overview screens. It\u0027s possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn\u0027t require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 7.5,
"baseSeverity": "HIGH",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
}
}
],
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{
"descriptions": [
{
"cweId": "CWE-79",
"description": "CWE-79 Cross-site Scripting (XSS)",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2023-08-31T02:06:27.744989",
"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
"shortName": "OTRS"
},
"references": [
{
"url": "https://otrs.com/release-notes/otrs-security-advisory-2021-11/"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"tags": [
"mailing-list"
],
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
],
"solutions": [
{
"lang": "en",
"value": "Update to OTRS 7.0.27."
}
],
"source": {
"advisory": "OSA-2021-11",
"defect": [
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],
"discovery": "EXTERNAL"
},
"title": "XSS in the ticket overview screens",
"x_generator": {
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}
}
},
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"assignerShortName": "OTRS",
"cveId": "CVE-2021-21441",
"datePublished": "2021-06-16T09:50:11.263977Z",
"dateReserved": "2020-12-29T00:00:00",
"dateUpdated": "2024-09-16T16:23:02.452Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}
cve-2020-1766
Vulnerability from cvelistv5
Published
2020-01-10 15:08
Modified
2024-09-17 00:10
Severity ?
EPSS score ?
Summary
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 5.0.x version 5.0.39 and prior versions Version: 6.0.x version 6.0.24 and prior versions |
||||
|
|||||||
{
"containers": {
"adp": [
{
"providerMetadata": {
"dateUpdated": "2024-08-04T06:46:30.931Z",
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE"
},
"references": [
{
"tags": [
"x_transferred"
],
"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"
},
{
"name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
"tags": [
"mailing-list",
"x_transferred"
],
"url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
},
{
"name": "openSUSE-SU-2020:0551",
"tags": [
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"x_transferred"
],
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
},
{
"name": "openSUSE-SU-2020:1475",
"tags": [
"vendor-advisory",
"x_transferred"
],
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
},
{
"name": "openSUSE-SU-2020:1509",
"tags": [
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"x_transferred"
],
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
},
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"tags": [
"mailing-list",
"x_transferred"
],
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
],
"title": "CVE Program Container"
}
],
"cna": {
"affected": [
{
"product": "((OTRS)) Community Edition",
"vendor": "OTRS AG",
"versions": [
{
"status": "affected",
"version": "5.0.x version 5.0.39 and prior versions"
},
{
"status": "affected",
"version": "6.0.x version 6.0.24 and prior versions"
}
]
},
{
"product": "OTRS",
"vendor": "OTRS AG",
"versions": [
{
"status": "affected",
"version": "7.0.x version 7.0.13 and prior versions"
}
]
}
],
"credits": [
{
"lang": "en",
"value": "Anton Astaf\u0027ev"
}
],
"datePublic": "2020-01-10T00:00:00",
"descriptions": [
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"lang": "en",
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}
],
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"availabilityImpact": "NONE",
"baseScore": 2,
"baseSeverity": "LOW",
"confidentialityImpact": "NONE",
"integrityImpact": "LOW",
"privilegesRequired": "HIGH",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N",
"version": "3.1"
}
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},
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"name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
"tags": [
"mailing-list"
],
"url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
},
{
"name": "openSUSE-SU-2020:0551",
"tags": [
"vendor-advisory"
],
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
},
{
"name": "openSUSE-SU-2020:1475",
"tags": [
"vendor-advisory"
],
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
},
{
"name": "openSUSE-SU-2020:1509",
"tags": [
"vendor-advisory"
],
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"tags": [
"mailing-list"
],
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
],
"solutions": [
{
"lang": "en",
"value": "Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25, ((OTRS)) Community Edition 5.0.40"
},
{
"lang": "en",
"value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/128078b0bb30f601ed97d4a13906644264ee6013 \nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/b7d80f9000fc9a435743d8d1d7d44d9a17483a9a"
}
],
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],
"discovery": "EXTERNAL"
},
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"assignerShortName": "OTRS",
"cveId": "CVE-2020-1766",
"datePublished": "2020-01-10T15:08:57.704919Z",
"dateReserved": "2019-11-29T00:00:00",
"dateUpdated": "2024-09-17T00:10:59.231Z",
"state": "PUBLISHED"
},
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}
cve-2021-36093
Vulnerability from cvelistv5
Published
2021-09-06 13:15
Modified
2024-09-16 20:36
Severity ?
EPSS score ?
Summary
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-16/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 6.0.1 < 6.0.x* |
||||
|
|||||||
{
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"dateUpdated": "2024-08-04T00:47:43.937Z",
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE"
},
"references": [
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}
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"title": "CVE Program Container"
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"vendor": "OTRS AG",
"versions": [
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"status": "affected",
"version": "6.0.1",
"versionType": "custom"
}
]
},
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cve-2023-1250
Vulnerability from cvelistv5
Published
2023-03-20 08:20
Modified
2024-08-02 05:40
Severity ?
EPSS score ?
Summary
Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names
This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
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cve-2021-21443
Vulnerability from cvelistv5
Published
2021-07-26 04:25
Modified
2024-09-16 20:11
Severity ?
EPSS score ?
Summary
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
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cve-2024-23794
Vulnerability from cvelistv5
Published
2024-07-15 07:14
Modified
2024-08-01 23:13
Severity ?
EPSS score ?
Summary
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:
* 8.0.X
* 2023.X
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References
Impacted products
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cve-2020-1769
Vulnerability from cvelistv5
Published
2020-03-27 12:47
Modified
2024-09-17 01:27
Severity ?
EPSS score ?
Summary
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | ((OTRS)) Community Edition |
Version: 5.0.x < Version: 6.0.x < |
||||
|
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cve-2022-0475
Vulnerability from cvelistv5
Published
2022-03-21 09:15
Modified
2024-09-17 02:01
Severity ?
EPSS score ?
Summary
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions.
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-05/ | x_refsource_CONFIRM |
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cve-2022-39050
Vulnerability from cvelistv5
Published
2022-09-05 06:40
Modified
2024-09-16 19:24
Severity ?
EPSS score ?
Summary
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
References
| ▼ | URL | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-11/ | x_refsource_CONFIRM |
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x < Version: 8.0.x < |
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cve-2024-23793
Vulnerability from cvelistv5
Published
2024-06-06 18:06
Modified
2024-08-01 23:13
Severity ?
EPSS score ?
Summary
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
References
Impacted products
| Vendor | Product | Version | |||||
|---|---|---|---|---|---|---|---|
| ▼ | OTRS AG | OTRS |
Version: 7.0.x Version: 8.0.x Version: 2023.x Version: 2024.x |
||||
|
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