Refine your search

19 vulnerabilities found for Web Help Desk by SolarWinds

CVE-2025-26399 (GCVE-0-2025-26399)
Vulnerability from nvd
Published
2025-09-23 05:07
Modified
2025-09-24 03:55
Severity ?
CWE
  • CWE-502 - Deserialization of Untrusted Data
Summary
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Version: 12.8.7 and below
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-26399",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-09-23T00:00:00+00:00",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-09-24T03:55:11.851Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.7 and below"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "reporter",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Anonymous working with Trend Micro Zero Day Initiative"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986."
            }
          ],
          "value": "SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-248",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-248: Untrusted Execution Flow"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 9.8,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-502",
              "description": "CWE-502: Deserialization of Untrusted Data",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-09-23T05:07:14.702Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399"
        },
        {
          "url": "https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds recommends customers to upgrade to Web Help Desk version 12.8.7 HF1 as soon as is practical."
            }
          ],
          "value": "SolarWinds recommends customers to upgrade to Web Help Desk version 12.8.7 HF1 as soon as is practical."
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2025-26399",
    "datePublished": "2025-09-23T05:07:14.702Z",
    "dateReserved": "2025-02-08T00:19:09.395Z",
    "dateUpdated": "2025-09-24T03:55:11.851Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

CVE-2024-28988 (GCVE-0-2024-28988)
Vulnerability from nvd
Published
2025-09-01 21:18
Modified
2025-09-03 03:55
Severity ?
CWE
  • CWE-502 - Deserialization of Untrusted Data
Summary
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Version: 12.8.3 HF 2 and previous versions
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28988",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-09-02T00:00:00+00:00",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-09-03T03:55:24.519Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.3 HF 2 and previous versions"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Guy Lederfein of Trend Micro"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cdiv\u003e\u003cp\u003eSolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.\u003cspan style=\"background-color: var(--wht);\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003eWe recommend all Web Help Desk customers apply the patch, which is now available.\u003cspan style=\"background-color: var(--wht);\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003eWe thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities. \u0026nbsp; \u003c/p\u003e\u003c/div\u003e"
            }
          ],
          "value": "SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.\u00a0\n\n\n\n\n\nWe recommend all Web Help Desk customers apply the patch, which is now available.\u00a0\n\n\n\n\n\nWe thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-586",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-586 Object Injection"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 9.8,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-502",
              "description": "CWE-502 Deserialization of Untrusted Data",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-09-01T21:18:58.626Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3"
        },
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 3"
            }
          ],
          "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 3"
        }
      ],
      "source": {
        "discovery": "UNKNOWN"
      },
      "title": "SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2024-28988",
    "datePublished": "2025-09-01T21:18:58.626Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
    "dateUpdated": "2025-09-03T03:55:24.519Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

CVE-2025-26400 (GCVE-0-2025-26400)
Vulnerability from nvd
Published
2025-07-29 08:07
Modified
2025-07-29 13:47
CWE
  • CWE-611 - Improper Restriction of XML External Entity Reference
Summary
SolarWinds Web Help Desk was reported to be affected by an XML External Entity Injection (XXE) vulnerability that could lead to information disclosure. A valid, low-privilege access is required unless the attacker had access to the local server to modify configuration files.
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Version: 12.8.6 and previous versions
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-26400",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-07-29T13:47:11.601984Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-07-29T13:47:18.609Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.6 and previous versions"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "reporter",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "DieuLink, Nhiephon, and chung96vn from GCSC Vietnam"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds Web Help Desk was reported to be affected by an XML External Entity Injection (XXE) vulnerability that could lead to information disclosure. A valid, low-privilege access is required unless the attacker had access to the local server to modify configuration files."
            }
          ],
          "value": "SolarWinds Web Help Desk was reported to be affected by an XML External Entity Injection (XXE) vulnerability that could lead to information disclosure. A valid, low-privilege access is required unless the attacker had access to the local server to modify configuration files."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-201",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-201 XML Entity Linking"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "HIGH",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-611",
              "description": "CWE-611 Improper Restriction of XML External Entity Reference",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-07-29T08:07:38.230Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26400"
        },
        {
          "url": "https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7_release_notes.htm"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds recommends customers upgrade to Web Help Desk version 12.8.7 as soon as is practical.\u003cbr\u003e"
            }
          ],
          "value": "SolarWinds recommends customers upgrade to Web Help Desk version 12.8.7 as soon as is practical."
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "SolarWinds Web Help Desk XML External Entity Injection (XXE) Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2025-26400",
    "datePublished": "2025-07-29T08:07:38.230Z",
    "dateReserved": "2025-02-08T00:19:09.395Z",
    "dateUpdated": "2025-07-29T13:47:18.609Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

CVE-2024-28987 (GCVE-0-2024-28987)
Vulnerability from nvd
Published
2024-08-21 21:17
Modified
2025-10-21 22:55
Severity ?
CWE
  • CWE-798 - Use of Hard-coded Credentials
Summary
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Version: 12.8.3 Hotfix 1 and previous versions
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "affected": [
          {
            "cpes": [
              "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
            ],
            "defaultStatus": "unknown",
            "product": "webhelpdesk",
            "vendor": "solarwinds",
            "versions": [
              {
                "lessThanOrEqual": "12.8.3",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              }
            ]
          }
        ],
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28987",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-10-16T12:59:52.543547Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2024-10-15",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
              },
              "type": "kev"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T22:55:46.764Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2024-10-15T00:00:00+00:00",
            "value": "CVE-2024-28987 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      },
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-24T22:45:30.565Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/"
          }
        ],
        "title": "CVE Program Container",
        "x_generator": {
          "engine": "ADPogram 0.0.1"
        }
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.3 Hotfix 1 and previous versions"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Zach Hanley"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.\u003cbr\u003e\u003cbr\u003e"
            }
          ],
          "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-21",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-21 Exploitation of Trusted Credentials"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 9.1,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-798",
              "description": "CWE-798 Use of Hard-coded Credentials",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2024-08-22T11:43:41.569Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
        },
        {
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.\u003cbr\u003e"
            }
          ],
          "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available."
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2024-28987",
    "datePublished": "2024-08-21T21:17:23.041Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
    "dateUpdated": "2025-10-21T22:55:46.764Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

CVE-2024-28986 (GCVE-0-2024-28986)
Vulnerability from nvd
Published
2024-08-13 22:06
Modified
2025-10-21 22:55
Severity ?
CWE
  • CWE-502 - Deserialization of Untrusted Data
Summary
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Version: previous versions
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "affected": [
          {
            "cpes": [
              "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
            ],
            "defaultStatus": "affected",
            "product": "webhelpdesk",
            "vendor": "solarwinds",
            "versions": [
              {
                "lessThanOrEqual": "12.8.3",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              }
            ]
          }
        ],
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28986",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-08-15T14:32:53.512984Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2024-08-15",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986"
              },
              "type": "kev"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T22:55:47.324Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2024-08-15T00:00:00+00:00",
            "value": "CVE-2024-28986 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "lessThanOrEqual": "12.8.3",
              "status": "affected",
              "version": "previous versions",
              "versionType": "12.8.3"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Inmarsat Government / Viasat"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cp\u003eSolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \u003c/p\u003e\u003cp\u003eWhile it was reported as an \u003cem\u003eunauthenticated\u003c/em\u003e\u0026nbsp;vulnerability, SolarWinds has been \u003cem\u003eunable to reproduce it\u003c/em\u003e\u0026nbsp;\u003cem\u003ewithout authentication\u003c/em\u003e\u0026nbsp;after thorough testing. \u0026nbsp;\u003c/p\u003e\u003cp\u003eHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available. \u003c/p\u003e"
            }
          ],
          "value": "SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\nWhile it was reported as an unauthenticated\u00a0vulnerability, SolarWinds has been unable to reproduce it\u00a0without authentication\u00a0after thorough testing. \u00a0\n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-586",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-586 Object Injection"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 9.8,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-502",
              "description": "CWE-502 Deserialization of Untrusted Data",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2024-08-14T16:53:10.914Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986"
        },
        {
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1\u003cbr\u003e"
            }
          ],
          "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1"
        }
      ],
      "source": {
        "discovery": "UNKNOWN"
      },
      "title": "SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2024-28986",
    "datePublished": "2024-08-13T22:06:45.234Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
    "dateUpdated": "2025-10-21T22:55:47.324Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

CERTFR-2025-AVI-0813
Vulnerability from certfr_avis

Une vulnérabilité a été découverte dans SolarWinds Web Help Desk. Elle permet à un attaquant de provoquer une exécution de code arbitraire à distance.

Solutions

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.8.7 HF1
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.8.7 HF1",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": "",
  "content": "## Solutions\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des correctifs (cf. section Documentation).",
  "cves": [
    {
      "name": "CVE-2025-26399",
      "url": "https://www.cve.org/CVERecord?id=CVE-2025-26399"
    }
  ],
  "initial_release_date": "2025-09-23T00:00:00",
  "last_revision_date": "2025-09-23T00:00:00",
  "links": [],
  "reference": "CERTFR-2025-AVI-0813",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2025-09-23T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Ex\u00e9cution de code arbitraire \u00e0 distance"
    }
  ],
  "summary": "Une vuln\u00e9rabilit\u00e9 a \u00e9t\u00e9 d\u00e9couverte dans SolarWinds Web Help Desk. Elle permet \u00e0 un attaquant de provoquer une ex\u00e9cution de code arbitraire \u00e0 distance.",
  "title": "Vuln\u00e9rabilit\u00e9 dans SolarWinds Web Help Desk",
  "vendor_advisories": [
    {
      "published_at": "2025-09-17",
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2025-26399",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2025-26399"
    }
  ]
}

CERTFR-2025-AVI-0637
Vulnerability from certfr_avis

Une vulnérabilité a été découverte dans SolarWinds Web Help Desk. Elle permet à un attaquant de provoquer une atteinte à la confidentialité des données.

Solutions

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.8.6
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.8.6",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": "",
  "content": "## Solutions\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des correctifs (cf. section Documentation).",
  "cves": [
    {
      "name": "CVE-2025-26400",
      "url": "https://www.cve.org/CVERecord?id=CVE-2025-26400"
    }
  ],
  "initial_release_date": "2025-07-30T00:00:00",
  "last_revision_date": "2025-07-30T00:00:00",
  "links": [],
  "reference": "CERTFR-2025-AVI-0637",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2025-07-30T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Atteinte \u00e0 la confidentialit\u00e9 des donn\u00e9es"
    }
  ],
  "summary": "Une vuln\u00e9rabilit\u00e9 a \u00e9t\u00e9 d\u00e9couverte dans SolarWinds Web Help Desk. Elle permet \u00e0 un attaquant de provoquer une atteinte \u00e0 la confidentialit\u00e9 des donn\u00e9es.",
  "title": "Vuln\u00e9rabilit\u00e9 dans SolarWinds Web Help Desk",
  "vendor_advisories": [
    {
      "published_at": "2025-07-29",
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2025-26400",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2025-26400"
    }
  ]
}

CERTFR-2025-AVI-0125
Vulnerability from certfr_avis

De multiples vulnérabilités ont été découvertes dans les produits SolarWinds. Elles permettent à un attaquant de provoquer une atteinte à la confidentialité des données et une injection de code indirecte à distance (XSS).

Solutions

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.8.5
SolarWinds Platform Platform versions antérieures à 2025.1
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.8.5",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    },
    {
      "description": "Platform versions ant\u00e9rieures \u00e0 2025.1",
      "product": {
        "name": "Platform",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": "",
  "content": "## Solutions\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des correctifs (cf. section Documentation).",
  "cves": [
    {
      "name": "CVE-2024-52612",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-52612"
    },
    {
      "name": "CVE-2024-28989",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-28989"
    }
  ],
  "initial_release_date": "2025-02-12T00:00:00",
  "last_revision_date": "2025-02-12T00:00:00",
  "links": [],
  "reference": "CERTFR-2025-AVI-0125",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2025-02-12T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Injection de code indirecte \u00e0 distance (XSS)"
    },
    {
      "description": "Atteinte \u00e0 la confidentialit\u00e9 des donn\u00e9es"
    }
  ],
  "summary": "De multiples vuln\u00e9rabilit\u00e9s ont \u00e9t\u00e9 d\u00e9couvertes dans les produits SolarWinds. Elles permettent \u00e0 un attaquant de provoquer une atteinte \u00e0 la confidentialit\u00e9 des donn\u00e9es et une injection de code indirecte \u00e0 distance (XSS).",
  "title": "Multiples vuln\u00e9rabilit\u00e9s dans les produits SolarWinds",
  "vendor_advisories": [
    {
      "published_at": "2025-02-11",
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2024-28989",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28989"
    },
    {
      "published_at": "2025-02-11",
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2024-52612",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-52612"
    }
  ]
}

CERTFR-2024-AVI-1084
Vulnerability from certfr_avis

Une vulnérabilité a été découverte dans SolarWinds Web Help Desk. Elle permet à un attaquant de provoquer une atteinte à la confidentialité des données.

Solutions

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.8.4
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.8.4",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": "",
  "content": "## Solutions\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des correctifs (cf. section Documentation).",
  "cves": [
    {
      "name": "CVE-2024-45709",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-45709"
    }
  ],
  "initial_release_date": "2024-12-16T00:00:00",
  "last_revision_date": "2024-12-16T00:00:00",
  "links": [],
  "reference": "CERTFR-2024-AVI-1084",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2024-12-16T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Atteinte \u00e0 la confidentialit\u00e9 des donn\u00e9es"
    }
  ],
  "summary": "Une vuln\u00e9rabilit\u00e9 a \u00e9t\u00e9 d\u00e9couverte dans SolarWinds Web Help Desk. Elle permet \u00e0 un attaquant de provoquer une atteinte \u00e0 la confidentialit\u00e9 des donn\u00e9es.",
  "title": "Vuln\u00e9rabilit\u00e9 dans SolarWinds Web Help Desk",
  "vendor_advisories": [
    {
      "published_at": "2024-12-10",
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds CVE-2024-45709",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-45709"
    }
  ]
}

CERTFR-2024-AVI-0714
Vulnerability from certfr_avis

Une vulnérabilité a été découverte dans SolarWinds Web Help Desk. Elle permet à un attaquant de provoquer un contournement de la politique de sécurité.

Solutions

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.8.3 HF2
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.8.3 HF2",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": "",
  "content": "## Solutions\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des correctifs (cf. section Documentation).",
  "cves": [
    {
      "name": "CVE-2024-28987",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-28987"
    }
  ],
  "initial_release_date": "2024-08-23T00:00:00",
  "last_revision_date": "2024-08-23T00:00:00",
  "links": [],
  "reference": "CERTFR-2024-AVI-0714",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2024-08-23T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Contournement de la politique de s\u00e9curit\u00e9"
    }
  ],
  "summary": "Une vuln\u00e9rabilit\u00e9 a \u00e9t\u00e9 d\u00e9couverte dans SolarWinds Web Help Desk. Elle permet \u00e0 un attaquant de provoquer un contournement de la politique de s\u00e9curit\u00e9.",
  "title": "Vuln\u00e9rabilit\u00e9 dans SolarWinds Web Help Desk",
  "vendor_advisories": [
    {
      "published_at": "2024-08-22",
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2024-28987",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
    }
  ]
}

CERTFR-2024-AVI-0685
Vulnerability from certfr_avis

Une vulnérabilité a été découverte dans SolarWinds Web Help Desk. Elle permet à un attaquant de provoquer une exécution de code arbitraire à distance.

Solutions

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.8.3
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.8.3",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": "",
  "content": "## Solutions\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des correctifs (cf. section Documentation).",
  "cves": [
    {
      "name": "CVE-2024-28986",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-28986"
    }
  ],
  "initial_release_date": "2024-08-16T00:00:00",
  "last_revision_date": "2024-08-16T00:00:00",
  "links": [],
  "reference": "CERTFR-2024-AVI-0685",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2024-08-16T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Ex\u00e9cution de code arbitraire \u00e0 distance"
    }
  ],
  "summary": "Une vuln\u00e9rabilit\u00e9 a \u00e9t\u00e9 d\u00e9couverte dans SolarWinds Web Help Desk. Elle permet \u00e0 un attaquant de provoquer une ex\u00e9cution de code arbitraire \u00e0 distance.",
  "title": "Vuln\u00e9rabilit\u00e9 dans SolarWinds Web Help Desk",
  "vendor_advisories": [
    {
      "published_at": "2024-08-09",
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2024-28986",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986"
    }
  ]
}

CERTFR-2023-AVI-0919
Vulnerability from certfr_avis

Une vulnérabilité a été découverte dans les produits SolarWinds. Elle permet à un attaquant une exécution de code arbitraire à distance.

Solution

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

None
Impacted products
Vendor Product Description
SolarWinds N/A SolarWinds Database Performance Analyzer (DPA)
SolarWinds Web Help Desk SolarWinds Web Help Desk (WHD)

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "SolarWinds Database Performance Analyzer (DPA)",
      "product": {
        "name": "N/A",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    },
    {
      "description": "SolarWinds Web Help Desk (WHD)",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": null,
  "content": "## Solution\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des\ncorrectifs (cf. section Documentation).\n",
  "cves": [
    {
      "name": "CVE-2023-46604",
      "url": "https://www.cve.org/CVERecord?id=CVE-2023-46604"
    }
  ],
  "initial_release_date": "2023-11-08T00:00:00",
  "last_revision_date": "2023-11-08T00:00:00",
  "links": [
    {
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds\u00a0cve-2023-46604 du 28 octobre 2023",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2023-46604"
    }
  ],
  "reference": "CERTFR-2023-AVI-0919",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2023-11-08T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Ex\u00e9cution de code arbitraire \u00e0 distance"
    }
  ],
  "summary": "Une vuln\u00e9rabilit\u00e9 a \u00e9t\u00e9 d\u00e9couverte dans \u003cspan class=\"textit\"\u003eles\nproduits SolarWinds\u003c/span\u003e. Elle permet \u00e0 un attaquant une ex\u00e9cution de\ncode arbitraire \u00e0 distance.\n\n\u00a0\n",
  "title": "Vuln\u00e9rabilit\u00e9 dans les produits SolarWinds",
  "vendor_advisories": [
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2023-46604 du 28 octobre 2023",
      "url": null
    }
  ]
}

CERTFR-2022-AVI-326
Vulnerability from certfr_avis

De multiples vulnérabilités ont été découvertes dans les produits SolarWinds. Elles permettent à un attaquant de provoquer une exécution de code arbitraire à distance.

Solution

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

None
Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.7.8 Hotfix
SolarWinds N/A Security Event Manager versions antérieures à 2022.2
SolarWinds N/A Database Performance Analyzer versions antérieures à 2022.1.7779
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.7.8 Hotfix",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    },
    {
      "description": "Security Event Manager versions ant\u00e9rieures \u00e0 2022.2",
      "product": {
        "name": "N/A",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    },
    {
      "description": "Database Performance Analyzer versions ant\u00e9rieures \u00e0 2022.1.7779",
      "product": {
        "name": "N/A",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": null,
  "content": "## Solution\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des\ncorrectifs (cf. section Documentation).\n",
  "cves": [
    {
      "name": "CVE-2022-22965",
      "url": "https://www.cve.org/CVERecord?id=CVE-2022-22965"
    },
    {
      "name": "CVE-2022-22963",
      "url": "https://www.cve.org/CVERecord?id=CVE-2022-22963"
    }
  ],
  "initial_release_date": "2022-04-11T00:00:00",
  "last_revision_date": "2022-04-12T00:00:00",
  "links": [],
  "reference": "CERTFR-2022-AVI-326",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2022-04-11T00:00:00.000000"
    },
    {
      "description": "Ajout d\u0027un produit et d\u0027un num\u00e9ro de CVE",
      "revision_date": "2022-04-12T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Ex\u00e9cution de code arbitraire \u00e0 distance"
    }
  ],
  "summary": "De multiples vuln\u00e9rabilit\u00e9s ont \u00e9t\u00e9 d\u00e9couvertes dans les produits\nSolarWinds. Elles permettent \u00e0 un attaquant de provoquer une ex\u00e9cution\nde code arbitraire \u00e0 distance.\n",
  "title": "Multiples vuln\u00e9rabilit\u00e9s dans les produits SolarWinds",
  "vendor_advisories": [
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds du 07 avril 2022",
      "url": "https://documentation.solarwinds.com/en/success_center/dpa/content/release_notes/dpa_2022-1-7779_release_notes.htm"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds du 31 mars 2022",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/spring4shell"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds du 06 avril 2022",
      "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-8-Hotfix-2-Release-Notes?language=en_US"
    }
  ]
}

CERTFR-2022-AVI-290
Vulnerability from certfr_avis

Une vulnérabilité a été découverte dans SolarWinds Web Help Desk. Elle permet à un attaquant de provoquer une exécution de code arbitraire à distance.

Solution

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

None
Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions 12.7.8 et antérieures sans le correctif 12.7.8 HF1
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions 12.7.8 et ant\u00e9rieures sans le correctif 12.7.8 HF1",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": null,
  "content": "## Solution\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des\ncorrectifs (cf. section Documentation).\n",
  "cves": [
    {
      "name": "CVE-2021-35254",
      "url": "https://www.cve.org/CVERecord?id=CVE-2021-35254"
    }
  ],
  "initial_release_date": "2022-03-30T00:00:00",
  "last_revision_date": "2022-03-30T00:00:00",
  "links": [],
  "reference": "CERTFR-2022-AVI-290",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2022-03-30T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Ex\u00e9cution de code arbitraire \u00e0 distance"
    }
  ],
  "summary": "Une vuln\u00e9rabilit\u00e9 a \u00e9t\u00e9 d\u00e9couverte dans SolarWinds Web Help Desk. Elle\npermet \u00e0 un attaquant de provoquer une ex\u00e9cution de code arbitraire \u00e0\ndistance.\n",
  "title": "Vuln\u00e9rabilit\u00e9 dans SolarWinds Web Help Desk",
  "vendor_advisories": [
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds du 24 mars 2022",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35254"
    }
  ]
}

CERTFR-2022-AVI-214
Vulnerability from certfr_avis

Une vulnérabilité a été découverte dans SolarWinds Web Help Desk. Elle permet à un attaquant de provoquer une atteinte à la confidentialité des données.

Solution

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

None
Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.7.8
References

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.7.8",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": null,
  "content": "## Solution\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des\ncorrectifs (cf. section Documentation).\n",
  "cves": [
    {
      "name": "CVE-2021-35251",
      "url": "https://www.cve.org/CVERecord?id=CVE-2021-35251"
    }
  ],
  "initial_release_date": "2022-03-08T00:00:00",
  "last_revision_date": "2022-03-08T00:00:00",
  "links": [],
  "reference": "CERTFR-2022-AVI-214",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2022-03-08T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Atteinte \u00e0 la confidentialit\u00e9 des donn\u00e9es"
    }
  ],
  "summary": "Une vuln\u00e9rabilit\u00e9 a \u00e9t\u00e9 d\u00e9couverte dans SolarWinds Web Help Desk. Elle\npermet \u00e0 un attaquant de provoquer une atteinte \u00e0 la confidentialit\u00e9 des\ndonn\u00e9es.\n",
  "title": "Vuln\u00e9rabilit\u00e9 dans SolarWinds Web Help Desk",
  "vendor_advisories": [
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds du 15 f\u00e9vrier 2022",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35251"
    }
  ]
}

CERTFR-2021-AVI-981
Vulnerability from certfr_avis

De multiples vulnérabilités ont été découvertes dans SolarWinds Web Help Desk. Elles permettent à un attaquant de provoquer une atteinte à l'intégrité des données et une atteinte à la confidentialité.

Solution

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

None
Impacted products
Vendor Product Description
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.7.7 HF1

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.7.7 HF1",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": null,
  "content": "## Solution\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des\ncorrectifs (cf. section Documentation).\n",
  "cves": [
    {
      "name": "CVE-2021-35243",
      "url": "https://www.cve.org/CVERecord?id=CVE-2021-35243"
    },
    {
      "name": "CVE-2021-35232",
      "url": "https://www.cve.org/CVERecord?id=CVE-2021-35232"
    }
  ],
  "initial_release_date": "2021-12-27T00:00:00",
  "last_revision_date": "2021-12-27T00:00:00",
  "links": [],
  "reference": "CERTFR-2021-AVI-981",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2021-12-27T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Atteinte \u00e0 l\u0027int\u00e9grit\u00e9 des donn\u00e9es"
    },
    {
      "description": "Atteinte \u00e0 la confidentialit\u00e9 des donn\u00e9es"
    }
  ],
  "summary": "De multiples vuln\u00e9rabilit\u00e9s ont \u00e9t\u00e9 d\u00e9couvertes dans SolarWinds Web Help\nDesk. Elles permettent \u00e0 un attaquant de provoquer une atteinte \u00e0\nl\u0027int\u00e9grit\u00e9 des donn\u00e9es et une atteinte \u00e0 la confidentialit\u00e9.\n",
  "title": "Multiples vuln\u00e9rabilit\u00e9s dans SolarWinds Web Help Desk",
  "vendor_advisories": [
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds CVE-2021-35232 du 24 d\u00e9cembre 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35232"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds CVE-2021-35243 du 24 d\u00e9cembre 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35243"
    }
  ]
}

CERTFR-2021-AVI-679
Vulnerability from certfr_avis

De multiples vulnérabilités ont été découvertes dans les produits SolarWinds. Elles permettent à un attaquant de provoquer une exécution de code arbitraire à distance, un contournement de la politique de sécurité et une injection de code indirecte à distance (XSS).

Solution

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

None
Impacted products
Vendor Product Description
SolarWinds Serv-U Serv-U versions antérieures à 15.2.4
SolarWinds N/A Patch Manager versions antérieures à 2020.2.6 HF1
SolarWinds Orion Platform Orion Platform versions antérieures à 2020.2.6 HF1
SolarWinds Web Help Desk Web Help Desk versions antérieures à 12.7.6

Show details on source website


{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Serv-U versions ant\u00e9rieures \u00e0 15.2.4",
      "product": {
        "name": "Serv-U",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    },
    {
      "description": "Patch Manager versions ant\u00e9rieures \u00e0 2020.2.6 HF1",
      "product": {
        "name": "N/A",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    },
    {
      "description": "Orion Platform versions ant\u00e9rieures \u00e0 2020.2.6 HF1",
      "product": {
        "name": "Orion Platform",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    },
    {
      "description": "Web Help Desk versions ant\u00e9rieures \u00e0 12.7.6",
      "product": {
        "name": "Web Help Desk",
        "vendor": {
          "name": "SolarWinds",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": null,
  "content": "## Solution\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des\ncorrectifs (cf. section Documentation).\n",
  "cves": [],
  "initial_release_date": "2021-09-07T00:00:00",
  "last_revision_date": "2021-09-07T00:00:00",
  "links": [],
  "reference": "CERTFR-2021-AVI-679",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2021-09-07T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "Injection de code indirecte \u00e0 distance (XSS)"
    },
    {
      "description": "Ex\u00e9cution de code arbitraire \u00e0 distance"
    },
    {
      "description": "Contournement de la politique de s\u00e9curit\u00e9"
    }
  ],
  "summary": "De multiples vuln\u00e9rabilit\u00e9s ont \u00e9t\u00e9 d\u00e9couvertes dans les produits\nSolarWinds. Elles permettent \u00e0 un attaquant de provoquer une ex\u00e9cution\nde code arbitraire \u00e0 distance, un contournement de la politique de\ns\u00e9curit\u00e9 et une injection de code indirecte \u00e0 distance (XSS).\n",
  "title": "Multiples vuln\u00e9rabilit\u00e9s dans les produits SolarWinds",
  "vendor_advisories": [
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35239 du 15 juillet 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35239"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35221 du 15 juillet 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35221"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35220 du 15 juillet 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35220"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-32076 du 20 ao\u00fbt 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-32076"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35240 du 20 juillet 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35240"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35238 du 20 juillet 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35238"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35223 du 20 ao\u00fbt 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35223"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35222 du 15 juillet 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35222"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35217 du 20 ao\u00fbt 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35217"
    },
    {
      "published_at": null,
      "title": "Bulletin de s\u00e9curit\u00e9 SolarWinds cve-2021-35219 du 15 juillet 2021",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2021-35219"
    }
  ]
}

CVE-2024-28987 (GCVE-0-2024-28987)
Vulnerability from cvelistv5
Published
2024-08-21 21:17
Modified
2025-10-21 22:55
Severity ?
CWE
  • CWE-798 - Use of Hard-coded Credentials
Summary
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Version: 12.8.3 Hotfix 1 and previous versions
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "affected": [
          {
            "cpes": [
              "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
            ],
            "defaultStatus": "unknown",
            "product": "webhelpdesk",
            "vendor": "solarwinds",
            "versions": [
              {
                "lessThanOrEqual": "12.8.3",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              }
            ]
          }
        ],
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28987",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-10-16T12:59:52.543547Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2024-10-15",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
              },
              "type": "kev"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T22:55:46.764Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2024-10-15T00:00:00+00:00",
            "value": "CVE-2024-28987 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      },
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-24T22:45:30.565Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/"
          }
        ],
        "title": "CVE Program Container",
        "x_generator": {
          "engine": "ADPogram 0.0.1"
        }
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.3 Hotfix 1 and previous versions"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Zach Hanley"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.\u003cbr\u003e\u003cbr\u003e"
            }
          ],
          "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-21",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-21 Exploitation of Trusted Credentials"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 9.1,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-798",
              "description": "CWE-798 Use of Hard-coded Credentials",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2024-08-22T11:43:41.569Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
        },
        {
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.\u003cbr\u003e"
            }
          ],
          "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available."
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2024-28987",
    "datePublished": "2024-08-21T21:17:23.041Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
    "dateUpdated": "2025-10-21T22:55:46.764Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

CVE-2024-28986 (GCVE-0-2024-28986)
Vulnerability from cvelistv5
Published
2024-08-13 22:06
Modified
2025-10-21 22:55
Severity ?
CWE
  • CWE-502 - Deserialization of Untrusted Data
Summary
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Version: previous versions
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "affected": [
          {
            "cpes": [
              "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
            ],
            "defaultStatus": "affected",
            "product": "webhelpdesk",
            "vendor": "solarwinds",
            "versions": [
              {
                "lessThanOrEqual": "12.8.3",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              }
            ]
          }
        ],
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28986",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-08-15T14:32:53.512984Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2024-08-15",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986"
              },
              "type": "kev"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T22:55:47.324Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2024-08-15T00:00:00+00:00",
            "value": "CVE-2024-28986 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "lessThanOrEqual": "12.8.3",
              "status": "affected",
              "version": "previous versions",
              "versionType": "12.8.3"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Inmarsat Government / Viasat"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cp\u003eSolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \u003c/p\u003e\u003cp\u003eWhile it was reported as an \u003cem\u003eunauthenticated\u003c/em\u003e\u0026nbsp;vulnerability, SolarWinds has been \u003cem\u003eunable to reproduce it\u003c/em\u003e\u0026nbsp;\u003cem\u003ewithout authentication\u003c/em\u003e\u0026nbsp;after thorough testing. \u0026nbsp;\u003c/p\u003e\u003cp\u003eHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available. \u003c/p\u003e"
            }
          ],
          "value": "SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\nWhile it was reported as an unauthenticated\u00a0vulnerability, SolarWinds has been unable to reproduce it\u00a0without authentication\u00a0after thorough testing. \u00a0\n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-586",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-586 Object Injection"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 9.8,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-502",
              "description": "CWE-502 Deserialization of Untrusted Data",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2024-08-14T16:53:10.914Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986"
        },
        {
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1\u003cbr\u003e"
            }
          ],
          "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1"
        }
      ],
      "source": {
        "discovery": "UNKNOWN"
      },
      "title": "SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2024-28986",
    "datePublished": "2024-08-13T22:06:45.234Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
    "dateUpdated": "2025-10-21T22:55:47.324Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}