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- CVEs with nessus.description==An attacker who is logged into OTRS, a Ticket Request System, as an
agent with write permissions for statistics can inject arbitrary code
into the system. This can lead to serious problems like privilege
escalation, data loss, and denial of service. This issue is also known
as CVE-2017-14635 and is resolved by upgrading to the latest upstream
release of OTRS3.
****IMPORTANT UPGRADE NOTES**** ===============================
This update requires manual intervention. We strongly recommend to
backup all files and databases before upgrading. If you use the MySQL
backend you should read Debian bug report #707075 and the included
README.Debian file which will provide further information.
If you discover that the maintenance mode is still activated after the
update, we recommend to remove /etc/otrs/maintenance.html and
/var/lib/otrs/httpd/htdocs/maintenance.html which will resolve the
issue .
In addition the following security vulnerabilities were also
addressed :
CVE-2014-1695 Cross-site scripting (XSS) vulnerability in OTRS allows
remote attackers to inject arbitrary web script or HTML via a crafted
HTML email
CVE-2014-2553 Cross-site scripting (XSS) vulnerability in OTRS allows
remote authenticated users to inject arbitrary web script or HTML via
vectors related to dynamic fields
CVE-2014-2554 OTRS allows remote attackers to conduct clickjacking
attacks via an IFRAME element
For Debian 7 'Wheezy', these problems have been fixed in version
3.3.18-1~deb7u1.
We recommend that you upgrade your otrs2 packages.
NOTE: Tenable Network Security has extracted the preceding description
block directly from the DLA security advisory. Tenable has attempted
to automatically clean and format it as much as possible without
introducing additional issues.
Max CVSS | 0 |
Min CVSS | 0 |
Total Count | 2 |
| ID | CVSS | Summary | Last (major) update | Published |
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