ID CVE-2015-2996
Summary Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote attackers to (1) read arbitrary files via a .. (dot dot) in the fileName parameter to getGfiUpgradeFile or (2) cause a denial of service (CPU and memory consumption) via a .. (dot dot) in the fileName parameter to calculateRdsFileChecksum.
References
Vulnerable Configurations
  • SysAid 15.1
    cpe:2.3:a:sysaid:sysaid:15.1
CVSS
Base: 8.5 (as of 09-06-2015 - 09:39)
Impact:
Exploitability:
CWE CWE-22
CAPEC
  • Relative Path Traversal
    An attacker exploits a weakness in input validation on the target by supplying a specially constructed path utilizing dot and slash characters for the purpose of obtaining access to arbitrary files or resources. An attacker modifies a known path on the target in order to reach material that is not available through intended channels. These attacks normally involve adding additional path separators (/ or \) and/or dots (.), or encodings thereof, in various combinations in order to reach parent directories or entirely separate trees of the target's directory structure.
  • Directory Traversal
    An attacker with access to file system resources, either directly or via application logic, will use various file path specification or navigation mechanisms such as ".." in path strings and absolute paths to extend their range of access to inappropriate areas of the file system. The attacker attempts to either explore the file system for recon purposes or access directories and files that are intended to be restricted from their access. Exploring the file system can be achieved through constructing paths presented to directory listing programs, such as "ls" and 'dir', or through specially crafted programs that attempt to explore the file system. The attacker engaging in this type of activity is searching for information that can be used later in a more exploitive attack. Access to restricted directories or files can be achieved through modification of path references utilized by system applications.
  • File System Function Injection, Content Based
    An attack of this type exploits the host's trust in executing remote content including binary files. The files are poisoned with a malicious payload (targeting the file systems accessible by the target software) by the attacker and may be passed through standard channels such as via email, and standard web content like PDF and multimedia files. The attacker exploits known vulnerabilities or handling routines in the target processes. Vulnerabilities of this type have been found in a wide variety of commercial applications from Microsoft Office to Adobe Acrobat and Apple Safari web browser. When the attacker knows the standard handling routines and can identify vulnerabilities and entry points they can be exploited by otherwise seemingly normal content. Once the attack is executed, the attackers' program can access relative directories such as C:\Program Files or other standard system directories to launch further attacks. In a worst case scenario, these programs are combined with other propagation logic and work as a virus.
  • Using Slashes and URL Encoding Combined to Bypass Validation Logic
    This attack targets the encoding of the URL combined with the encoding of the slash characters. An attacker can take advantage of the multiple way of encoding an URL and abuse the interpretation of the URL. An URL may contain special character that need special syntax handling in order to be interpreted. Special characters are represented using a percentage character followed by two digits representing the octet code of the original character (%HEX-CODE). For instance US-ASCII space character would be represented with %20. This is often referred as escaped ending or percent-encoding. Since the server decodes the URL from the requests, it may restrict the access to some URL paths by validating and filtering out the URL requests it received. An attacker will try to craft an URL with a sequence of special characters which once interpreted by the server will be equivalent to a forbidden URL. It can be difficult to protect against this attack since the URL can contain other format of encoding such as UTF-8 encoding, Unicode-encoding, etc.
  • Manipulating Input to File System Calls
    An attacker manipulates inputs to the target software which the target software passes to file system calls in the OS. The goal is to gain access to, and perhaps modify, areas of the file system that the target software did not intend to be accessible.
  • Using Escaped Slashes in Alternate Encoding
    This attack targets the use of the backslash in alternate encoding. An attacker can provide a backslash as a leading character and causes a parser to believe that the next character is special. This is called an escape. By using that trick, the attacker tries to exploit alternate ways to encode the same character which leads to filter problems and opens avenues to attack.
  • Using Slashes in Alternate Encoding
    This attack targets the encoding of the Slash characters. An attacker would try to exploit common filtering problems related to the use of the slashes characters to gain access to resources on the target host. Directory-driven systems, such as file systems and databases, typically use the slash character to indicate traversal between directories or other container components. For murky historical reasons, PCs (and, as a result, Microsoft OSs) choose to use a backslash, whereas the UNIX world typically makes use of the forward slash. The schizophrenic result is that many MS-based systems are required to understand both forms of the slash. This gives the attacker many opportunities to discover and abuse a number of common filtering problems. The goal of this pattern is to discover server software that only applies filters to one version, but not the other.
Access
VectorComplexityAuthentication
NETWORK LOW NONE
Impact
ConfidentialityIntegrityAvailability
PARTIAL NONE COMPLETE
exploit-db via4
description SysAid Help Desk 14.4 - Multiple Vulnerabilities. CVE-2015-2993,CVE-2015-2994,CVE-2015-2995,CVE-2015-2996,CVE-2015-2997,CVE-2015-2998,CVE-2015-2999,CVE-2015-...
id EDB-ID:43885
last seen 2018-01-25
modified 2015-06-10
published 2015-06-10
reporter Exploit-DB
source https://www.exploit-db.com/download/43885/
title SysAid Help Desk 14.4 - Multiple Vulnerabilities
metasploit via4
  • description This module exploits two vulnerabilities in SysAid Help Desk that allows an unauthenticated user to download arbitrary files from the system. First, an information disclosure vulnerability (CVE-2015-2997) is used to obtain the file system path, and then we abuse a directory traversal (CVE-2015-2996) to download the file. Note that there are some limitations on Windows, in that the information disclosure vulnerability doesn't work on a Windows platform, and we can only traverse the current drive (if you enter C:\afile.txt and the server is running on D:\ the file will not be downloaded). This module has been tested with SysAid 14.4 on Windows and Linux.
    id MSF:AUXILIARY/ADMIN/HTTP/SYSAID_FILE_DOWNLOAD
    last seen 2019-03-13
    modified 2018-09-15
    published 2015-06-03
    reliability Normal
    reporter Rapid7
    source https://github.com/rapid7/metasploit-framework/blob/master/modules/auxiliary/admin/http/sysaid_file_download.rb
    title SysAid Help Desk Arbitrary File Download
  • description This module exploits a vulnerability in SysAid Help Desk that allows an unauthenticated user to download arbitrary files from the system. This is used to download the server configuration file that contains the database username and password, which is encrypted with a fixed, known key. This module has been tested with SysAid 14.4 on Windows and Linux.
    id MSF:AUXILIARY/ADMIN/HTTP/SYSAID_SQL_CREDS
    last seen 2019-03-13
    modified 2018-09-15
    published 2015-06-03
    reliability Normal
    reporter Rapid7
    source https://github.com/rapid7/metasploit-framework/blob/master/modules/auxiliary/admin/http/sysaid_sql_creds.rb
    title SysAid Help Desk Database Credentials Disclosure
packetstorm via4
data source https://packetstormsecurity.com/files/download/132138/sysaidhelpdesk-execdos.txt
id PACKETSTORM:132138
last seen 2016-12-05
published 2015-06-03
reporter Pedro Ribeiro
source https://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
title SysAid Help Desk 14.4 Code Execution / Denial Of Service / Traversal / SQL Injection
refmap via4
bid 75038
bugtraq 20150603 [Multiple CVE's]: various critical vulnerabilities in SysAid Help Desk (RCE, file download, DoS, etc)
confirm https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
fulldisc 20150603 [Multiple CVE's]: various critical vulnerabilities in SysAid Help Desk (RCE, file download, DoS, etc)
misc http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
Last major update 30-12-2016 - 21:59
Published 08-06-2015 - 10:59
Last modified 09-10-2018 - 15:56
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